Rail Accounts Manager - Internal Sales

GCS Associates; East Kilbride; On-site; GBP 38,000 - 46,000; Full time

Job summary

GCS Associates is seeking an experienced National Account Manager - Rail (Internal Sales) based at the East Kilbride office. You will manage an existing customer portfolio in the rail sector, handle enquiries, quotations and orders, and develop long-term relationships to ensure excellent service.

You will work with external sales managers and the branch network to support accounts and identify growth opportunities, delivering a professional and proactive service in a busy environment.

Qualifications

• Experience in internal sales or account management.
• Experience handling enquiries, quotations and order processing.
• Strong customer service and relationship-building skills.

Responsibilities

• Manage and develop relationships with an allocated portfolio of customers, primarily within the rail sector.
• Handle incoming customer enquiries, prepare quotations and process sales orders accurately and efficiently.
• Liaise with suppliers, branches and internal teams to ensure materials are sourced and delivered in line with customer requirements.
• Work closely with external sales managers to support ongoing projects and identify opportunities to grow existing accounts.
• Follow up quotations, monitor outstanding enquiries and maintain regular communication with customers.
• Provide a professional, responsive and reliable service, ensuring customers are kept informed throughout the sales and order process.
• Build a good understanding of the company's product range and customer requirements.

Skills

Internal sales

Account management

Customer service

Job description

GCS Associates is seeking an experienced National Account Manager - Rail (Internal Sales) based at the East Kilbride office. You will manage an existing customer portfolio in the rail sector, handle enquiries, quotations and orders, and develop long-term relationships to ensure excellent service.

You will work with external sales managers and the branch network to support accounts and identify growth opportunities, delivering a professional and proactive service in a busy environment.