Radiotherapy Administration Assistant – Band 2

Royal Surrey NHS Foundation Trust; East Horsley; On-site; GBP 22,000 - 25,000; Full time

Job summary

Join the Royal Surrey Cancer Centre as a Radiotherapy Administration Assistant, where you'll support patients and administrative operations. This role is vital in maintaining high standards of care and communication within the team. The Trust offers comprehensive training and development opportunities for your career progression.

Benefits

Comprehensive health and wellbeing program

Commitment to career development

Valued staff environment

Qualifications

• Excellent communication and organizational skills.
• Willingness to learn and accept challenges.
• Ability to work in a team and be flexible.

Responsibilities

• Provide key support to patients attending the radiotherapy department.
• Undertake administration tasks to the highest professional standards.
• Liaise directly with patients, carers, and hospital transport.

Skills

Communication

Organizational

Teamwork

Job description

The Royal Surrey Cancer Centre, Radiotherapy Department (Based at Redhill)

Location: Royal Surrey Cancer Centre located at East Surrey Hospital

Applications are invited to apply for the role of Radiotherapy Administration Assistant covering both reception and admin duties. The post holder will provide key support to patients attending the radiotherapy department based at East Surrey Hospital. This includes greeting patients on arrival, supporting the use of self-check-in and assisting with the navigation of the centre.

You will require excellent communication and organisational skills as you will be expected to liaise directly with patients and carers, hospital transport, as well as a number of other different professions, both within and external to the trust.

The successful candidate will need to be willing to learn and accept challenges and change, able to work in a team and be flexible with regard to cross cover and working hours. You will contribute to maintaining our high standards of patient care, communication, privacy and a safe environment in compliance with the Trust policies and procedures and data protection.

Previous administrative experience would be an advantage but is not essential as comprehensive Trust and local induction/training is available.

The purpose of this role is to provide a professional and efficient reception service for Royal Surrey Cancer Centre, to be a full member of the Administration team and to support the radiotherapy operations by undertaking administration tasks to the highest professional standards, working with Medical, Radiographic, Physics and other Administrative colleagues.

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

For further details / informal visits contact: Name: Julie Hanson Job title: Radiotherapy Administration Manager Email address: [e-mail]