Liver Surveillance Administrative Assistant- Gastroenterology

Sfh Tr; London; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading NHS Foundation Trust is seeking a Liver Surveillance Administrative Assistant for their Gastroenterology Department. The role involves providing essential administrative support, ensuring patient management, and working closely with clinical teams. Ideal candidates will possess strong communication and problem-solving skills, while being part of a caring and dedicated team to improve patient outcomes.

Qualifications

• Enthusiastic and motivated team player with excellent communication skills.
• Ability to prioritize workload effectively.
• Experience in administrative roles preferred.

Responsibilities

• Provide high-quality administrative support to the Gastro Service.
• Manage patient correspondence, including phone calls and emails.
• Coordinate patient appointments and manage consultant schedules.

Skills

Communication

Problem Solving

Empathy

Compassion

Job description

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If you are looking for an interesting and varied role and would like to work as part of a friendly, fast-paced, and growing team, we would like to welcome your application for the below position.

A post has arisen for the role of Liver Surveillance Administrative Assistant within the Gastroenterology Department at King's Mill Hospital.

We are looking for an enthusiastic and motivated team player with empathy, compassion, excellent communication, and good problem-solving skills. You will require high levels of tact and diplomacy with the ability to prioritize your own workload effectively to enable day-to-day management.

You will be working with a highly efficient team of Patient Pathway Co-ordinators, Clinical Typists, and Records Assistants. The role of a Liver Surveillance Administrative Assistant is similar to a Medical Secretary role in which you will provide high-quality administrative support to the Gastro Service.

On a Day-to-day Basis, This Would Involve

• General admin, receiving and managing incoming post and referrals, and distributing them to the Consultants and nurses.
• Dealing with phone calls, emails, and face-to-face queries from patients and colleagues.
• Managing the patient tracking list to ensure all patients are treated in a timely manner and adhering to national operating standards.
• Booking patient appointments.
• Audio typing.
• Managing consultant diaries and annual leave, cancelling clinics when needed.
  
  

Apply now to join our team!

To understand the role in more detail, please refer to the attached job description and person specification.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Role

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

For further details / informal visits contact: Name: Robyn Reeve Job title: Operational Support Officer Email address: [e-mail] Telephone number: 07876 243312

[e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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