Administration Assistant

NHS; Bognor Regis; On-site; GBP 24,000 - 26,000; Part time

Job summary

Bognor Regis War Memorial Hospital seeks two Administration Assistants to work part-time on Main Reception. Responsibilities include greeting visitors, managing cash handling, and undertaking various administrative tasks. Applicants should have relevant experience, good communication skills, and be able to work in a team-oriented environment.

Qualifications

• Minimum of 2 years administration experience required.
• Experience in a frontline, customer-focused environment preferred.
• Ability to work on own initiative and as part of a team.

Responsibilities

• Greeting and booking in visitors.
• Handling cash and online banking.
• Typing and data input using MS Office.

Skills

Communication

Organisational skills

IT skills

Cash handling

Education

GCSE in Maths and English at grade C/4 or above

Tools

Microsoft Office

Job description

Bognor Regis War Memorial Hospital is looking for two friendly, experienced Administration Assistants to join our team on Main Reception.

These are both part time posts (15 hours per week, two days per week (MONDAYS & FRIDAYS) at 7.5 hours per day), with the opportunity to cover additional shifts during colleagues' annual leave/sickness.

We are looking for someone with reception/administration background, and cash handling experience, who is hard working, committed, and thrives in a team environment.

"Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role."

Main duties of the job

This post would suit a highly motivated and organised individual, as they will undertake many roles including; greeting and booking in visitors, answering the telephone, cash handling & online banking, booking meeting rooms & Audiology appointments, typing (using MS Office software), franking and sorting post, data input and various other administrative duties. They will also be liaising with patients' next of kin following inpatient deaths, so a calm and compassionate nature is essential. Please note: this is NOT a counselling role, it is purely administration tasks.

The applicants must be conversant with Microsoft packages and have good keyboard skills.

The applicants should be able to communicate effectively with patients and colleagues at all levels. They should be able to work unsupervised as well as part of a team, be able to deal with difficult situations calmly and able to use their initiative.

Experience of working in the NHS would be an advantage, but not essential as full training will be given.

Please read the attached Person Specification carefully, and give FULL details of all previous experience and examples of where you meet the application based essential and desirable criteria. This is to ensure that all applications can be fairly scored for shortlisting.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Job responsibilities

Greeting and booking in visitors; answering the switchboard; cash handling & online banking, booking meeting rooms & Audiology appointments, typing (using MS Office software), franking and sorting post, data input and various other administrative duties. You will also be liaising with patients' next of kin following inpatient deaths, so a calm and compassionate nature is essential. Please note: this is NOT a counselling role, it is purely administration tasks.

Person Specification

Qualifications

• Good standard of education, including GCSE or equivalent in Maths and English at grade C/4 or above

Experience

• Previous experience of working in a frontline, customer focused environment
• Minimum of 2 years administration experience
• Previous experience of working in NHS
• Experience of cash handling

Skills and Knowledge

• Ability to work on own initiative
• Good communication/interpersonal skills and a pleasant professional and helpful telephone manner
• Reliable
• Flexible approach
• Ability to remain calm when faced with conflicting priorities
• Able to work individually as well as part of a team
• IT skills including use of Microsoft Office applications
• Ability to prioritise workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,625 to £25,674 a yearPer annum / pro rata