Radiology Receptionist

Northern Care Alliance NHS Foundation Trust; Oldham; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Annual leave allowance

Flexible working opportunities

Enhanced pay for unsocial hours and BH

Job summary

The Royal Oldham Hospital-based Radiology Department is seeking a full-time Band 2 Receptionist to join our busy team. You will greet patients, handle referrals on CRIS, manage telephone inquiries, scanning, filing, emailing and photocopying, and provide clerical support with accuracy and a friendly manner.

The role involves working 37.5 hours across 08:00-20:00, Monday to Friday, with some weekend work and occasional shifts at other sites.

Qualifications

• Experience in reception/clerical work is desirable.
• Excellent communication and computer skills are essential.
• Ability to work to tight deadlines and independently.

Responsibilities

• Provide reception/clerical support in the Radiology Department.
• Attend patients and manage referrals on the CRIS system.
• Handle telephone enquiries, scanning, filing, emailing and photocopying.
• Ensure a friendly, efficient service and a positive patient experience.

Skills

Communication skills

Keyboard skills

Computer skills

Professional interaction

Tools

CRIS

Job description

We are looking to recruit an enthusiastic, flexible, confident and committed full time, Band 2 Receptionist to join our busy Radiology Department at the Northern Care Alliance. The post will be based at The Royal Oldham Hospital but we could require occasional cover working at Fairfield General Hospital and Rochdale Infirmary.

The position is permanent and is to work 37.5 hours a week.

The hours will vary between 08:00-20:00, Monday - Friday and will include some weekend work with notice given.

There could also be a requirement on occasion to work at other sites with very short notice.

Additional enhancements for unsocial hours/weekend/Bank Holidays are payable.

You will be required to provide reception/clerical support within a very busy department, you must be hard working and flexible. As the first point of contact for patients visiting the department, you will be friendly and approachable, ensuring that a positive patient experience is provided from arrival.

You will assist in providing an efficient, high quality receptionist/clerical support service to the Radiology Department, consisting of attending patients, dealing with referrals on the Computerised Radiology Information System (CRIS), and from GP's, and Out-Patient requesting various scans, dealing with telephone enquiries, scanning, filing, emailing and photocopying. Excellent communication, computer skills and a confident, pleasant approach when dealing with patients and the general public is essential. You must be able to work on your own and to tight deadlines.

A working knowledge of Radiology and of the CRIS computer systems would be advantageous but not essential as full training will be given.

Good keyboard skills are essential.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.