Radiology Booking Administrator

George Eliot Hospital NHS Trust; Nuneaton; Presencial; GBP 21 000 - 27 000; Tempo integral

Resumo da oferta

George Eliot Hospital NHS Trust's Radiology Department is seeking an admin-focused team member to communicate with patients in person and by telephone, and to provide information about scans and preparation ahead of appointments.

You will liaise with staff, show empathy, attend mandatory training, follow policies, suggest improvements to save time and money, and uphold accuracy and confidentiality while inputting and retrieving patient details on the PAS and RIS systems.

Responsabilidades

• Communicate with patients within the department and on the telephone.
• Provide patients with information regarding their scans and preparations before appointments.
• Liaise with other staff within the department.
• Show empathy and tact at all times when dealing with the public.
• Attend mandatory training sessions as required.
• Follow the policies and procedures laid down within the Radiology Department and the Trust.
• Suggest improvements that could save time or money for the department.
• Accuracy and confidentiality are key responsibilities.

Descrição da oferta de emprego

• To communicate with patients within the department and on the telephone
• Provide patients with information regarding their scans and in particular preparations they need tofollow prior to appointment
• Liaise with other members of staff within the department
• Show empathy and tact at all times when dealing with the public
• Attend Mandatory Training sessions as required
• Follow the policies and procedures laid down within the Radiology Department and throughout theTrust
• Suggest improvements that could be made in a particular job role possibly saving time/money forthe department
• Accuracy and confidentiality are the most important responsibilities of the job role
• Input and retrieve patient details using the Trust wide PAS system and the RIS
• Interrogate and validate the departmental waiting lists to ensure that robust and accurate data isavailable to requestors
• Participate in the future upgrades of the radiology information system
• Support service improvement within the radiology department
• Monitor the efficiency of the booking system and suggest improvements
• Comment on policies and procedures
  Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are