Radiology Administration

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

27‑day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes (lease cars,

Cycle to Work

Vivup counselling service

Job summary

North Cumbria Integrated Care NHS Foundation Trust is recruiting for a Radiology Administration role. You will provide an efficient appointment and reception service, greet patients, answer enquiries, and manage health records within the radiology department at multiple sites across the trust.

The role requires strong administrative skills, accuracy, and the ability to work as part of a team in a busy hospital environment.

Qualifications

• GCSE English or equivalent.
• NVQ2 in administration or equivalent.
• ECDL or equivalent.
• Knowledge of general/administration procedures and systems.
• Familiarity with the Data Protection Act and related legislation.
• Experience with appointment booking processes.

Responsibilities

• Provide an efficient and effective appointment and reception service, greeting patients and answering enquiries.
• Handle health records and data entry across patient record systems.
• Carry out associated clerical duties within the Radiology department.

Skills

Effective communication

Team player

Data entry

Administrative support

Education

GCSE English or equivalent

NVQ2 in administration or equivalent

ECDL or equivalent

Tools

Appointment booking systems

Health records systems

Job description

North Cumbria Integrated Care NHS Foundation Trust

Radiology Administration

The closing date is 18 November 2026

To provide radiology services across North Cumbria Integrated Care NHS Trust at two main sites Cumberland Infirmary, Carlisle and West Cumberland Hospital, Whitehaven as well as three community sites, Keswick, Penrith and Workington. Comprising general radiography, dental, fluoroscopy, angiography (incl. coronary), Bone Densitometry (DXA), CT, MRI and ultrasound facilities.

Referrals for radiological opinion come from a wide range of specialities typically encountered within a district general hospital, including 24 hour emergencies. General and Dental practitioners also refer patients into the service. The establishment includes consultant radiologists, professional lead, radiographers, nurses, clerical and radiographic support staff

Main duties of the job

All staff are expected to work as part of the admin team within the Radiology department. Provide an efficient and effective appointment and reception service including greeting patients, answering patient enquiries, health record handling, use of computers and associated patient record systems, ensuring efficient and accurate data entry, communicating with patients, carers, clinical and nursing staff.

Carrying out associated clerical duties

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
• *Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

• GCSE English or equivalent
• NVQ2 in administration or equivalent
• ECDL or equivalent

Knowledge

• General/administration procedures and systems
• Data protection act and other relevant legislation
• Appointment booking experience

Experience

• Health records
• identification procedures

Skills

• Effective communication skills, written and verbal
• Able to work without direct supervision
• Able to work as a team member
• Accuracy and attention to detail
• Able to prioritise workload and meet deadlines
• Able to work in fast paced environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust