Clinical Receptionist & Booking Clerk - Radiology

Doncaster & Bassetlaw Teaching Hospitals NHS FT; Doncaster; Presencial; GBP 22.000 - 26.000; Jornada completa

Descripción de la vacante

Doncaster & Bassetlaw Teaching Hospitals NHS FT is seeking a Clinical Receptionist & Booking Clerk for Radiology. The role involves providing reception and booking services, supporting patient pathways, and flexible working to meet service needs.

The post highlights a partnership with the Radiology Department and a commitment to staff development, with strong emphasis on data accuracy and patient care within the NHS framework.

Formación

• GCSEs including English and Maths at Grade C or above.
• IT/Keyboard qualification or demonstrable equivalent experience.
• Experience working in a hospital.
• Experience working unsupervised.

Responsabilidades

• Provide admin/reception service to facilitate the patient pathway.
• Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks.
• Build and maintain close working relationships across the clinical administrative teams, using SOPs to ensure functions of the role are carried out correctly and within given timescales.
• Ensure accurate data recording using the PAS and E-referral and other systems; and via the use of PTLs book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.

Conocimientos

Initiative

Flexible/Adaptable

Deadline management

Team player

Confident

Educación

GCSE English & Maths

IT/Keyboard skills

Herramientas

Patient Administration System

Descripción del empleo

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Clinical Receptionist & Booking Clerk - Radiology

The closing date is 05 November 2026

A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients.

The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.

Working with a team of highly committed staff, to provide a first class and effective reception and booking service within Radiology.

Main duties of the job

Provide administrative/reception service support to facilitate the patient pathway

Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks

Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP's) to ensure functions of the role are carried out correctly and within given timescales.

Ensure accurate data recording using the Patient Administration System (PAS) and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.

About us

DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Personal Attributes & Skills

• Confidential and able to use Initiative
• Flexible/Adaptable, Articulate and Self-motivated
• Able to meet deadlines and prioritise work
• Able to work alone or as part of a team
• Confident, Friendly.

Knowledge & Experience

• Previous office/clerical work
• Experience of working in a Hospital
• Knowledge of the Patient Administration System
• Experience of working unsupervised

Qualifications & Traning

• Either a minimum of 3 GCSEs including English and Maths at Grade C or above or a qualification at an equivalent level
• IT/Keyboard qualification or able to demonstrate through experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT