RAAC & Compliance Assistant (Fixed Term)

Scottish Federation of Housing Associations; Livingston; Hybrid; GBP 31,798 - 38,865; Full time

Benefits offered by this job

Working hours: 36 per week

9-day fortnight option

Hybrid working

Office location: Livingston

Health and wellbeing support

Pension scheme from day one with 10%

Job summary

Almond Housing Association is seeking a Compliance and RAAC Assistant on a fixed-term basis to support the Asset Management team with administrative duties, RAAC project delivery and compliance activities. The role involves planning inspections, raising works orders and maintaining accurate records while liaising with customers and contractors.

You will work closely with the RAAC Manager, Tenant Liaison Officer and Asset Compliance Officer, contributing to effective property management, audit

Qualifications

• Demonstrable experience of providing administrative support and financial administration.
• Housing or property management experience desirable.
• Proficient IT skills, especially Word and Excel.
• Strong communication, organisational and planning skills.
• Attention to detail and commitment to high standards and our values.
• Driving licence and access to a car for work purposes.

Responsibilities

• Providing full administrative support to the Asset Management team, including reactive repairs, compliance and RAAC project delivery.
• Raising works orders, engaging with customers and updating records to help deliver the RAAC programme.
• Assisting the Asset Compliance Officer with planning compliance inspections, updating systems and filing certificates.
• Prioritising and processing work orders, variations, appointments, correspondence, packs and purchase orders within agreed procedures and timescales.
• Maintaining accurate property, asset, financial, health and safety and document control records to support compliance, reporting and audit readiness.
• Liaising with customers, colleagues, contractors, suppliers and partners to keep works progressing and provide clear advice on routine procedures and property queries.

Skills

Administrative support

Financial administration

Customer service

Word

Excel

Housing management systems

Communication

Organisational skills

Planning

Driving licence

Tools

Housing management system

Job description

Almond Housing Association is seeking a Compliance and RAAC Assistant on a fixed-term basis to support the Asset Management team with administrative duties, RAAC project delivery and compliance activities. The role involves planning inspections, raising works orders and maintaining accurate records while liaising with customers and contractors.

You will work closely with the RAAC Manager, Tenant Liaison Officer and Asset Compliance Officer, contributing to effective property management, audit