Project and Compliance Administrator

Office Angels; Livingston; On-site; GBP 23,000 - 26,000; Full time

Job summary

Office Angels seeks a meticulous Compliance & Project Administrator to support an Asset Management team in Livingston on a defined contract until March 2027. The role is fully office-based, with 36 hours per week, Monday to Friday, handling compliance records and customer communications for a fast-moving RAAC project.

You will coordinate works, raise orders, manage documentation and assist with inspections while liaising with customers, contractors and internal teams to keep progress on track.

Qualifications

• We’re seeking candidates with experience in administrative or coordination roles.
• Demonstrated customer service experience and strong organisational skills.
• Ability to prioritise tasks and meet deadlines in a busy environment.
• Good IT skills, especially Microsoft Word and Excel.
• Experience with basic financial administration and purchase orders is desirable.
• Excellent attention to detail and accurate record-keeping.
• Strong written and verbal communication skills.
• Proactive, positive and enthusiastic approach.
• Ability to work independently and as part of a team.
• Driving licence and access to a car for work purposes is preferred.

Responsibilities

• Be the first point of contact for customers regarding RAAC works and provide a professional service.
• Raise works orders, liaise with customers and maintain up-to-date records for the RAAC programme.
• Provide administrative support across Asset Management, Reactive Repairs, Compliance and RAAC Delivery.
• Assist with planning and coordination of compliance inspections.
• Update CRM and property systems and file certificates and documents.
• Process work orders, variations and appointments within set timescales.
• Liaise with contractors, suppliers and internal teams to keep works moving.
• Review data and contractor information to identify outstanding actions and maintain records.
• Produce information and reports to support monitoring and audit requirements.
• Prepare correspondence, information packs, purchase orders and other docs.

Skills

Administrative role

Coordination

Customer service

Organisation

Task prioritisation

Microsoft Word

Excel

Financial administration

Attention to detail

Written and verbal communication

Proactive approach

Driving licence

Tools

Microsoft Word

Excel

Job description

Compliance & Project Administrator

Location: Livingston

Pay: 17-19ph

Hours: Mon-Fri - 36 hours - fully office based - no hybrid option
Contract: Project role until the end of March 2027

We're looking for an organised, proactive and customer-focused Compliance & Project Administrator to join a busy Asset Management team in Livingston. This is a fantastic opportunity for someone looking to join an important and fast-moving project, becoming a key member of the team and seeing the programme through to its completion at the end of March 2027.

You’ll provide essential administrative and operational support across multiple teams, helping to coordinate works, maintain accurate compliance records and ensure customers are kept informed throughout.

This is much more than a traditional administration role. You’ll be a key point of contact for customers, contractors and colleagues, helping to keep works progressing and ensuring the right information is in the right place at the right time.

What you’ll be doing

Working closely with the RAAC Manager, Tenant Liaison Officer and Asset Compliance Officer, your responsibilities will include:

• Acting as a first point of contact for customers regarding RAAC works, providing a professional, helpful and reassuring service.
• Supporting the delivery of the RAAC programme by raising works orders, liaising with customers and keeping records up to date.
• Providing comprehensive administrative support across Asset Management, Reactive Repairs, Compliance and the RAAC Project Delivery Team.
• Assisting with the planning and coordination of compliance inspections.
• Updating CRM and property management systems and ensuring certificates and documentation are accurately recorded and filed.
• Processing work orders, variations and appointments within agreed timescales.
• Liaising regularly with contractors, suppliers and internal teams to keep works moving forward.
• Reviewing data and contractor information to identify outstanding actions and maintain accurate records.
• Producing information and reports to support performance monitoring and audit requirements.
• Preparing correspondence, information packs, purchase orders and other documentation.
• Maintaining asset registers, document control and Health & Safety records.
• Providing occasional onsite support to colleagues and customers as required.
• Helping to resolve day-to-day queries and escalating more complex issues to the appropriate colleague.

What we’re looking for

We’d love to hear from candidates who have:

• Previous experience in an administrative or coordination role.
• Experience providing excellent customer service.
• Strong organisational skills and the ability to manage a varied workload.
• Confidence prioritising tasks and working to deadlines in a busy environment.
• Good IT skills, particularly Microsoft Word and Excel.
• Experience with basic financial administration, purchase orders or similar processes.
• Excellent attention to detail and a commitment to maintaining accurate records.
• Strong written and verbal communication skills.
• A proactive, positive and enthusiastic approach.
• The confidence to work independently while also being a strong team player.
• A driving licence and access to a car for work purposes.

Previous experience within housing, property management or asset management would be an advantage, as would experience using a computerised housing management system, but these are not essential.

Why this opportunity?

If you enjoy being busy, keeping things organised and working with a variety of people, this could be a great project to get involved in.

You’ll be joining at an important stage and will have the opportunity to become a genuine part of the project team, supporting customers and colleagues and helping to keep a significant programme of work on track.

With the project running through to the end of March 2027, it’s ideal for someone looking for a meaningful temporary assignment where they can get stuck in, make an impact and ultimately see the project through to completion.

If you’re an experienced administrator with great people skills, strong attention to detail and a proactive approach, we’d love to hear from you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.