Quick Service Food Manager

Box Recruitment Group; Bognor Regis; On-site; GBP 42,000 - 56,000; Full time

Job summary

Box Recruitment Group is recruiting a Restaurant Manager for a leading UK holiday resort operator. The role focuses on fast food/QSR and high-volume dining, with responsibility for an energetic team and delivering outstanding guest experiences.

You will lead from the floor, drive performance, manage rotas and budgets, and ensure safety, hygiene and food quality standards in a fast-paced environment. This is a hands-on leadership position in a busy resort setting.

Qualifications

• Experience in fast food, QSR, Chinese/Oriental restaurants, or other high-volume F&B operations.
• Strong leadership, coaching and communication skills.
• Experience managing rotas, labour and budgets.
• Good knowledge of food safety, hygiene and operational compliance.

Responsibilities

• Take ownership of day-to-day running of the restaurant.
• Lead, motivate and manage the team during busy service periods.
• Deliver fast, friendly service while maintaining food quality and consistency.
• Be highly visible on the floor and lead by example.
• Coach and develop team members to improve performance and confidence.
• Manage rotas, labour planning and deployment to optimise coverage.
• Monitor revenue, spend per head, service speed and guest satisfaction.
• Use guest feedback and KPIs to drive real-time decisions.
• Control labour costs and performance against budget.
• Maintain food safety, hygiene, health & safety and compliance standards.
• Oversee stock control, product care and waste reduction.
• Ensure food preparation, presentation and service standards are maintained.

Skills

People leadership

Budget management

Guest service

Commercial awareness

KPI awareness

Hands-on leadership

Education

Food Safety Level 3

Job description

Restaurant Manager – Fast Food / Oriental Restaurant
Holiday Resort | High-Volume Operation
Box Recruitment Group is recruiting on behalf of a leading UK holiday resort operator for an experienced Restaurant Manager to join their busy Food & Beverage operation.
This is a fantastic opportunity for someone with experience in fast food, QSR, Chinese or Oriental restaurants, branded restaurants or other high-volume food operations who enjoys leading from the front, developing a team and driving strong restaurant performance.
You’ll be working within a fast-paced resort environment where speed, quality and guest experience are equally important. You’ll be highly visible on the floor, leading your team during busy services, driving standards and ensuring guests receive fast, friendly and consistent service.

The Role

As Restaurant Manager, you’ll take responsibility for the successful day-to-day operation of a busy food outlet, leading the team and driving operational, commercial and guest service performance.
Your responsibilities will include:

• Taking ownership of the day-to-day running of the restaurant.
• Leading, motivating and managing the team during busy service periods.
• Delivering fast, friendly service while maintaining excellent food quality and consistency.
• Being highly visible on the floor and leading by example.
• Coaching and developing team members to improve performance and confidence.
• Managing rotas, labour planning and effective team deployment.
• Monitoring revenue, spend per head, service speed and guest satisfaction.
• Using guest feedback, NPS, guest flow and team performance to make effective real-time decisions.
• Managing labour costs and performance against budget.
• Maintaining excellent food safety, hygiene, health & safety and compliance standards.
• Taking responsibility for stock control, product care and waste reduction.
• Ensuring food preparation, presentation and service standards are consistently maintained.
• Delivering operational and commercial plans to improve outlet performance.
• Creating a positive team culture where people feel supported, valued and motivated.
• Identifying opportunities to improve sales, efficiency, service and the overall guest experience.

About You

We’re looking for an energetic, commercially aware and hands-on manager who is comfortable taking ownership of a busy restaurant operation.
You’ll ideally have:

• Previous management experience within fast food, QSR, Chinese/Oriental restaurants, restaurants or high-volume F&B.
• Strong people leadership, coaching and communication skills.
• Experience managing rotas, labour and budgets.
• Good knowledge of food safety, hygiene and operational compliance.
• Experience with stock control and waste management.
• Excellent customer and guest service skills.
• Strong commercial awareness and an understanding of restaurant KPIs.
• The ability to remain calm, organised and decisive during extremely busy service periods.
• A hands-on leadership style – this isn't an office-based management position!
• The confidence to lead from the front and make decisions in real time.

Experience within a branded fast-food operation, Chinese or Oriental restaurant, holiday park, resort, visitor attraction or other high-footfall environment would be particularly attractive.

Desirable

• Food Safety qualification, ideally Level 3 or above.
• Personal Licence.
• First Aid training.
• Experience managing multiple outlets or larger-scale operations.

Key Performance Indicators

You’ll be responsible for driving performance across:

• Guest satisfaction and NPS
• Revenue and spend per head
• Labour cost against budget
• Speed of service
• Food safety and compliance
• Team engagement and retention
• Stock and waste control

The Opportunity

This is an excellent opportunity for an experienced Restaurant Manager to take ownership of a high-volume operation where no two days are the same.
You’ll have the opportunity to make a genuine impact on the guest experience, develop your team and play a key role in the commercial and operational performance of the restaurant. Temp accommodation available
If you’re a hands-on hospitality professional who thrives in a fast-paced, high-energy environment and is ready to take ownership of a busy restaurant, we’d love to hear from you.