Burger King Assistant Manager

Butlin's; Bognor Regis; On-site; GBP 28,000 - 36,000; Full time

Job summary

Burger King in Bognor Regis is hiring an Assistant Manager to lead day-to-day operations of a resort restaurant or QSR. You will oversee team performance, guest experience, and ensure safety and quality standards across service periods.

You will implement plans from the Manager, manage rotas and budgets, monitor KPIs such as guest satisfaction and revenue, and coach the team to maintain fast, friendly service.

Qualifications

• Experience managing or supervising a restaurant or high-volume F&B venue.
• Strong team leadership and people management skills.
• Experience managing rotas, labour and budgets.
• Strong understanding of food safety and compliance.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.
• Strong organisational and communication skills.

Responsibilities

• Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.
• Implement operational and commercial plans provided by the Manager to support venue performance.
• Support stock controls, cellar routines, product care and compliance standards.
• Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.
• Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.

Skills

Team leadership

People management

Budget management

Food safety

Guest service

Communication

Fast-paced environment

Job description

Burger King Assistant Manager

Department: Restaurants & QSR

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards.

You will:

• Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.


• Implement operational and commercial plans provided by the Manager to support venue performance.


• Support stock controls, cellar routines, product care and compliance standards.


• Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.


• Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment.

KPIs

• Guest satisfaction/NPS


• Revenue and spend per head


• Labour cost vs budget


• Food safety audit scores


• Speed of service


• Team engagement and retention


• Stock/waste control

About You

• Experience managing or supervising a restaurant or high-volume F&B venue


• Strong team leadership and people management skills


• Experience managing rotas, labour and budgets


• Strong understanding of food safety and compliance


• Excellent guest service skills


• Ability to work in a fast-paced environment


• Strong organisational and communication skills

Desirable

• Experience in holiday parks, resorts or high-volume venues


• Personal licence holder


• Food safety qualification (Level 3 or above)


• First aid training


• Experience managing multi-outlet operations