Assistant Manager

Kk Restaurants Sw Ltd; West of England; Sur place; GBP 25 000 - 32 000; Plein temps

Résumé du poste

Kk Restaurants Sw Ltd is seeking an Assistant Manager to oversee daily operations of a busy restaurant in the West of England. You will lead shifts, maintain service standards, and support the GM in driving performance while developing a motivated team focused on guest satisfaction.

Join a dynamic, high-volume environment where a hands-on leader can coach staff, onboard new team members, and contribute to local marketing ideas to boost business.

Qualifications

• Experience in a supervisor or assistant manager role in hospitality, QSR, or retail.
• Strong people skills with ability to lead and inspire a team.
• Calm under pressure and able to make smart on-the-spot decisions.
• Passion for brilliant service and guest experience.
• Ambition to grow and take the next step in your career.

Responsabilités

• Lead shifts with confidence, keeping the team focused and service running smoothly.
• Maintain high standards in food quality, cleanliness, health and safety, and guest service.
• Assist the General Manager in delivering strong operational performance.
• Coach and motivate team members, supporting their growth and morale.
• Onboard and train new team members, creating a fun, inclusive workplace.
• Step up when needed and take responsibility in the GM's absence.
• Be present on the floor, solve problems and create moments that keep guests returning.
• Handle complaints professionally and with empathy.
• Assist with managing labour, stock and waste to hit targets and contribute to local marketing ideas.

Connaissances

People skills

Calm under pressure

Leadership

Ambition

Passion for service

Experience in supervisor/assistant GM

Description du poste

Are you passionate about hospitality and ready to step up in
your management career?

We’re looking for a driven and hands on Assistant Manager to support the day to day running of one of our vibrant, high volume restaurants.

This is your chance to be part of a growing brand, work alongside a brilliant team, and develop your leadership skills in a fast paced, customer first environment.

As Assistant Manager, you’ll play a vital role in the restaurant’s success – leading from the floor, motivating the team, and making sure our guests always receive an outstanding experience.

Support Restaurant Operations...

• Lead shifts with confidence, keeping the team
  focused and the service running smoothly.
• Maintain high standards in food quality,
  cleanliness, health & safety, and guest service.
• Assist the General Manager in delivering strong
  operational performance across the board.

Team Leadership & Development...

• Coach and motivate team members, supporting
  their growth and keeping morale high.
• Help onboard and train new team members,
  creating a fun, inclusive, and productive workplace.
• Step up when needed and take responsibility in
  the GM’s absence.

Guest Experience Champion...

• Be present on the floor, solving problems and
  creating moments that keep guests coming back.
• Handle complaints professionally and with
  empathy.
• Keep an eye on detail to ensure every shift hits
  the mark.

Drive Results...

• Assist with managing labour, stock, and waste to
  hit key performance targets.
• Contribute to local marketing ideas and ways to
  boost business.
• Track shift performance and share ideas for
  improvements with the management team.

About You:

• Experience
  in a supervisor or assistant manager role, ideally in hospitality, QSR, or retail.
• Strong
  people skills – you know how to lead, inspire, and get the best from a team.
• Calm
  under pressure and able to make smart decisions on the go.
• Passion
  for brilliant service and a drive to be part of something bigger.
• Ambition
  to grow and take the next step in your career.

Hungry to lead? Ready to grow?