Quality Team Leader — Data-Driven Improvement

Vanrath; Northern Ireland; Sur place; GBP 32 000 - 35 000; Plein temps

Résumé du poste

Vanrath is partnering with a leading Northern Ireland manufacturer to recruit a Quality Team Leader to join their Quality team in County Antrim. The role focuses on analysing quality data, reviewing system and process effectiveness, and driving continuous improvement to enhance performance, compliance and customer satisfaction in line with ISO 9001.

You will lead a small team, coordinate quality metrics, and collaborate with operations to embed best practice.

Qualifications

• At least 3 years' supervisory experience in a manufacturing quality department.
• Experience in a quality, production, manufacturing, operations or customer-focused environment.
• Good understanding of quality processes and accurate record keeping.
• Quality systems / ISO awareness.
• Proficiency in MS Excel.
• Supervisory or team leadership capability.
• Strong verbal and written communication.
• Ability to work on your own initiative and make sound decisions.

Responsabilités

• Collect, review and analyse quality performance data from customer complaints and returns, identifying trends, recurring defects, risks and improvement opportunities.
• Produce weekly and monthly quality reports, dashboards and KPI updates, ensuring data is accurate, complete and reported on time.
• Provide technical advice and guidance to operational teams on product quality, standards and compliance expectations.
• Champion a 'getting it right first time' approach and drive time-efficient ways of working, including the use of AI.
• Lead, mentor and develop the team, allocating work, checking accuracy and ensuring deadlines are met.
• Work with the Quality Assurance Manager to set measurable KPIs and work standards, taking corrective action where appropriate.
• Support the implementation of new or revised quality processes and changes linked to legislation, customer requirements and best practice.
• Assist with internal quality audits and preparation for external audits.
• Travel to other sites as and when required.

Connaissances

Supervisory experience

Quality management

ISO awareness

Excel proficiency

Leadership

Communication skills

Outils

Navision ERP

Description du poste

Vanrath is partnering with a leading Northern Ireland manufacturer to recruit a Quality Team Leader to join their Quality team in County Antrim. The role focuses on analysing quality data, reviewing system and process effectiveness, and driving continuous improvement to enhance performance, compliance and customer satisfaction in line with ISO 9001.

You will lead a small team, coordinate quality metrics, and collaborate with operations to embed best practice.