Quality Team Leader

VanRath Search & Selection; Belfast City District; In loco; GBP 32.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

32 days annual leave

Life assurance after one year

Paid leave for medical appointments

Health cash plan

Paid professional membership fees

Recognition schemes and long service

Staff discount on company products

Employee referral scheme and corporate

On-site parking

Descrizione del lavoro

VanRath Search & Selection is partnering with a leading Northern Ireland manufacturer to recruit a Quality Team Leader to join their Quality team in County Antrim, Northern Ireland.

The role focuses on analysing quality data, reviewing systems and processes, and driving continuous improvement initiatives to enhance performance, compliance and customer satisfaction in line with ISO 9001.

Salary £32,000 - £35,000; 37.5 hours per week; permanent.

Competenze

• Experience leading a quality team in manufacturing.
• Strong data analysis and reporting skills.
• Knowledge of ISO 9001 standards and audits.

Mansioni

• Collect, review and analyse quality data from complaints and returns; identify trends and risks.
• Produce weekly and monthly quality reports, dashboards and KPIs with timely and accurate data.
• Provide technical guidance on product quality, standards and compliance to operations.
• Lead, mentor and develop the team; allocate work and ensure deadlines are met.
• Support implementation of new or revised quality processes and changes linked to legislation and customer requirements.
• Assist with internal quality audits and preparation for external audits.
• Travel to other sites as required.

Conoscenze

Leadership

Quality data analysis

ISO 9001 knowledge

MS Excel

Communication

Team development

Strumenti

Navision ERP

Descrizione del lavoro

Quality Team Leader (BBBH12222) County Antrim, Northern Ireland

Salary: GBP32000 - GBP35000 per annum

Quality Team Leader

VANRATH are delighted to be working with a leading Northern Ireland manufacturer to recruit a Quality Team Leader to join their Quality team.

This is an excellent opportunity for an experienced quality professional to take responsibility for analysing quality data, reviewing system and process effectiveness, and promoting continuous improvement initiatives that enhance performance, compliance and customer satisfaction, all in line with ISO 9001. The business operates a bespoke, made-to-order manufacturing environment, with a strong focus on quality, development and growth.

Salary: £32,000 - £35,000
Hours: Permanent, full-time, 37.5 hours per week
Location: County Antrim

Reporting to: Quality Manager

About the Role

Key Responsibilities

• Collect, review and analyse quality performance data from customer complaints and returns, identifying trends, recurring defects, risks and improvement opportunities
• Produce weekly and monthly quality reports, dashboards and KPI updates, ensuring data is accurate, complete and reported on time
• Provide technical advice and guidance to operational teams on product quality, standards and compliance expectations
• Champion a ‘getting it right first time’ approach and drive time-efficient ways of working, including the use of AI
• Lead, mentor and develop the team, allocating work, checking accuracy and ensuring deadlines are met
• Work with the Quality Assurance Manager to set measurable KPIs and work standards, taking corrective action where appropriate
• Support the implementation of new or revised quality processes and changes linked to legislation, customer requirements and best practice
• Assist with internal quality audits and preparation for external audits
• Travel to other sites as and when required

What You Will Need

• At least 3years’ recent supervisory experience working within a Quality Department in a manufacturing environment
• Experience working within a quality, production, manufacturing, operations or customer-focused environment
• Good understanding of quality processes and procedures, and the importance of accurate record keeping
• Quality systems / ISO awareness
• Good level of computer literacy, with a working knowledge of MS Excel
• Supervisory or team leadership capability, with the ability to support, guide or supervise others in a professional and constructive manner
• Strong organisational abilities and excellent communication skills, both verbal and written
• High level of accuracy with excellent attention to detail
• Ability to work on your own initiative and make sound decisions within role responsibilities
• Relevant and proven experience of handling and resolving customer queries
• Basic Navision or similar ERP system experience

• 32 days annual leave, with additional leave for long service
• Life assurance after one year’s service
• Paid leave for medical appointments
• Health cash plan benefit after 6 months’ service
• Paid professional membership fees
• Recognition schemes and long service awards
• Generous staff discount on company products
• Employee referral scheme and corporate discounts
• On-site parking