Quality Manager – Global Manufacturing, Drive Improvement

Clockwork Organisation Ltd t/a Travail Employment; Pentre Maelor; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

20 days annual leave (based on a four‑

Free on-site parking

Job summary

Clockwork Organisation Ltd t/a Travail Employment seeks a proactive Quality Manager for a global manufacturing business based in Wrexham. You will drive quality performance, lead warranty and supplier development, and steer continuous improvement in line with automotive standards.

The role involves audits per IATF16949, ISO 9001, ISO 14001 and related standards, with strong emphasis on customer satisfaction and supplier collaboration. On-site role with growth opportunities.

Qualifications

• Degree in Engineering, Manufacturing, Quality Management, or equivalent.
• Proven quality-focused experience, ideally in automotive manufacturing.
• Leadership experience with quality improvement responsibilities.
• Strong knowledge of automotive quality tools, processes and standards.
• Experience conducting audits and managing quality management systems.
• Excellent communication and stakeholder management skills.
• Proficient in Microsoft Office.
• Willingness to travel when required.

Responsibilities

• Manage warranty claims, OKM issues, and returns with root cause analysis.
• Lead 8D investigations and implement corrective/preventive actions.
• Act as primary contact for customers and suppliers on quality matters.
• Conduct internal, product, and process audits per IATF16949, ISO 9001, ISO 14001, ISO 45001.
• Support external audits and reduce non-conformances with robust quality systems.
• Manage PPAP activities, sample approvals, and product validation.
• Maintain calibration schedules, documentation, and quality records.
• Monitor and report key quality metrics like scrap and warranty.
• Drive continuous improvement and support Integrated Management System development.

Skills

Quality management

Leadership

Audit knowledge

Problem solving

Education

Degree in Engineering/Manufacturing/Quality Management

Tools

IATF 16949 knowledge

ISO 9001 knowledge

Job description

Clockwork Organisation Ltd t/a Travail Employment seeks a proactive Quality Manager for a global manufacturing business based in Wrexham. You will drive quality performance, lead warranty and supplier development, and steer continuous improvement in line with automotive standards.

The role involves audits per IATF16949, ISO 9001, ISO 14001 and related standards, with strong emphasis on customer satisfaction and supplier collaboration. On-site role with growth opportunities.