Quality Manager

Professional Technical Ltd; Bilston; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Contributory pension scheme

25 days holiday

Learning and development opportunities

Wider benefits package

Job summary

Professional Technical Ltd is seeking an experienced Quality Manager to lead the Quality Department for a global coatings business serving the automotive sector. You will own the Quality Management System (IATF 16949, ISO 9001, ISO 14001), drive continual improvement and develop the team to deliver robust quality performance.

You will coach the Quality Engineer and Technicians, oversee audits, manage customer quality issues and implement Automotive Core Tools (PPAP, APQP, FMEA, SPC, MSA).

Qualifications

• Extensive experience leading a quality team in automotive manufacturing.
• Strong working knowledge of IATF 16949 and QMS management.
• Proven experience with Automotive Core Tools (PPAP, APQP, FMEA, SPC, MSA).
• Experience conducting audits (customer, certification, internal).
• Strong customer-facing communication.

Responsibilities

• Lead, coach and develop the Quality Engineer and Technicians, creating a clear direction for the department.
• Own, maintain and continually improve the IATF 16949 Quality Management System; maintain ISO 9001 and ISO 14001 certifications.
• Lead customer, certification and internal audits, ensuring robust preparation, follow-up and closure of actions.
• Review and approve customer 8D reports, corrective actions and responses to quality concerns.
• Work closely with Operations to reduce defects and improve process capability, strengthening customer confidence.

Skills

Quality leadership

Audits

Customer quality

Continuous improvement

Team development

Communication

Tools

PPAP

APQP

FMEA

SPC

MSA

IATF 16949 knowledge

Job description

An excellent opportunity has arisen for an experienced Quality Manager to join a long-established global manufacturer of specialised coatings, primarily serving the automotive industry. With more than 75 years of expertise and manufacturing operations across multiple countries, the business is strengthening its quality function and is looking for a confident leader to take ownership of its Quality Management System, develop the team and drive continuous improvement. This is a regular days-based role, working 37.5 hours per week, Monday to Friday. The position offers a salary.

As Quality Manager, you will lead the Quality Department and take full ownership of the company's Quality Management System. You will ensure compliance with IATF 16949, ISO 9001, ISO 14001 and customer-specific requirements, while supporting the development of the Quality team and embedding a culture of continual improvement across the business.

Key responsibilities:

Quality leadership and team development

• Lead, coach and develop the Quality Engineer and Quality Technicians, creating a clear direction for the department.

Systems, compliance and audits

• Own, maintain and continually improve the IATF 16949 Quality Management System.
• Maintain ISO 9001, IATF 16949 and ISO 14001 certifications.
• Lead customer, certification and internal audits, ensuring robust preparation, follow-up and closure of actions.
• Conduct Management Reviews, report Quality KPIs and maintain quality procedures, control plans and supporting documentation.

Customer quality and operational improvement

• Review and approve customer 8D reports, corrective actions and responses to quality concerns.
• Ensure effective implementation of Automotive Core Tools, including APQP, PPAP, FMEA, SPC and MSA.
• Lead contract review activities for new customer requirements.
• Build strong relationships with key customers and represent the business during customer visits and audits.
• Work closely with Operations to reduce defects, improve process capability and strengthen customer confidence.

Requirements of the Quality Manager:

• Highly experienced in leading a Quality team within an automotive manufacturing environment.
• It is essential that candidates have a strong working knowledge of IATF 16949 and experience managing Quality Management Systems.
• Excellent understanding of Automotive Core Tools, including PPAP, APQP, FMEA, SPC and MSA.
• Proven experience leading customer, certification and internal audits.
• Experience developing and leading quality teams.
• Strong customer-facing communication skills, with the confidence to manage complex customer quality issues.

Salary and benefits:

• £45,000 to £50,000 basic salary
• 37.5-hour working week
• Monday to Friday, regular days
• Contributory pension scheme
• 25 days holiday
• Learning and development opportunities
• a wider benefits package

If you are an experienced automotive Quality Manager looking for a role with ownership, influence and the opportunity to shape a growing quality function, this is an excellent opportunity to make a real impact