Quality Manager

The Recruitment Source for Clockwork Organisation; Wrexham; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

20 days annual leave

On-site parking

Global manufacturing exposure

Job summary

The Recruitment Source for Clockwork Organisation in Wrexham is seeking an experienced Quality Manager to lead continuous improvement in a global manufacturing environment.

The role emphasizes managing warranty, audits (IATF 16949, ISO 9001, ISO 14001, ISO 45001), supplier development, and KPI reporting, with a competitive £45,000 salary and on-site parking.

Qualifications

• A degree in Engineering, Manufacturing, Quality Management, or a related technical discipline, or equivalent industry experience.
• Proven experience within a quality-focused role, ideally within automotive manufacturing.
• Leadership or supervisory experience with responsibility for quality performance and improvement.

Responsibilities

• Lead warranty claims, OKM issues, and returned parts with root cause analysis and supplier follow-up.
• Direct internal and external 8D investigations with corrective actions.
• Act as primary contact for customers and suppliers on quality matters.
• Conduct internal, product, and process audits per IATF 16949, ISO 9001, ISO 14001, ISO 45001.
• Support external audits and reduce non-conformances through robust systems.
• Manage PPAP activities, sample approvals, product validation, and related docs.
• Maintain calibration schedules and quality records for compliance.
• Monitor and report key quality metrics and drive continuous improvement.

Skills

Leadership

Quality management

Root cause analysis

Audits

Supplier development

MS Office

Education

Engineering degree

Tools

IATF 16949

ISO 9001

ISO 14001

ISO 45001

Job description

Quality Manager

Location: Wrexham

Salary: £45,000 per annum

Benefits

• 20 days annual leave (based on a four-day working week) plus Bank Holidays.
• Annual leave entitlement increasing with length of service.
• Free on-site parking.
• The opportunity to join a global manufacturing business supplying leading OEM customers.
• A varied and rewarding role with opportunities for professional growth and development.

Quality Manager Opportunity - Wrexham

Are you an experienced Quality Manager with a background in manufacturing or automotive environments? Do you thrive on driving continuous improvement, leading quality initiatives, and maintaining industry-leading standards?

Our client, a well-established global manufacturer based in Wrexham, is seeking a proactive and driven Quality Manager to join their team on a permanent basis. This is an excellent opportunity to play a key role in quality performance, customer satisfaction, supplier development, and compliance within a dynamic manufacturing environment.

Key Responsibilities

As Quality Manager, you will be responsible for:

• Managing warranty claims, OKM issues, and returned parts, including root cause analysis, liability assessments, customer communication, and supplier follow-up.
• Leading and managing internal and external 8D investigations, ensuring corrective and preventative actions are effectively implemented.
• Acting as the primary contact for customers and suppliers on all quality-related matters, fostering strong relationships and driving continuous improvement.
• Conducting internal, product, and process audits in line with IATF 16949, ISO 9001, ISO 14001, and ISO 45001 standards.
• Supporting external audits and reducing non-conformances through robust quality systems and controls.
• Managing PPAP activities, sample approvals, product validation, seat requalification testing, and associated documentation.
• Maintaining calibration schedules, controlled documentation, and quality records to ensure compliance with both customer and regulatory requirements.
• Monitoring and reporting key quality metrics, including scrap, rework, warranty performance, OKM data, and KPI reporting.
• Driving continuous improvement initiatives and supporting the ongoing development of the Integrated Management System.

About You

To be successful in this role, you will have:

• A degree in Engineering, Manufacturing, Quality Management, or a related technical discipline, or equivalent industry experience.
• Proven experience within a quality-focused role, ideally within the automotive manufacturing sector.
• Previous leadership or supervisory experience with responsibility for quality performance and improvement activities.
• Strong knowledge of automotive quality tools, processes, and standards.
• Experience conducting audits and managing quality management systems.
• Excellent communication and stakeholder management skills.
• Strong problem-solving and analytical abilities.
• Proficiency in Microsoft Office applications.
• Flexibility and willingness to travel when required.