Quality Manager

Serply Recruitment Ltd; Pentre Maelor; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Four-day week

Salary from £50,000

20 days annual leave + BH

Career progression

Job summary

Serply Recruitment Ltd is recruiting a Quality Manager for a well-established automotive manufacturer in the Wrexham area. The role leads quality systems, customer and supplier quality, and continuous improvement initiatives.

You will manage audits, PPAP submissions and root-cause analysis, ensuring compliance with IATF 16949, ISO 9001, ISO 14001 and ISO 45001, while driving continuous improvement across operations.

Qualifications

• Degree or recognised qualification in Engineering, Manufacturing or a related technical discipline.
• Experience in Quality Management within automotive manufacturing.
• Strong knowledge of IATF 16949, ISO 9001, ISO 14001 and ISO 45001.

Responsibilities

• Lead quality assurance and continuous improvement activities across the business.
• Manage warranty claims, returns and customer concerns with root cause investigations and corrective actions.
• Raise, manage and close 8D reports and implement robust corrective actions.
• Act as primary contact for customers and suppliers on quality matters.
• Conduct internal, process and product audits per IATF 16949, ISO 9001, ISO 14001 and ISO 45001.

Skills

Quality management

IATF 16949

ISO 9001

ISO 14001

ISO 45001

8D process

Root cause analysis

PPAP

Leadership

Communication

MS Office

Travel willingness

Education

Engineering degree

Job description

LEAD INFORMATION

Job Title: Quality Manager

Location: Wrexham

Salary: £50,000 per annum

Start Date: August 2026

Contract: Permanent, Full Time

Working Hours: Monday to Thursday (4-day week)

KEY INFORMATION

Our client is a well-established automotive manufacturer supplying high-quality products to leading OEMs. They are seeking an experienced Quality Manager to take ownership of the company's quality systems, customer quality, supplier quality and continuous improvement activities.

This is an excellent opportunity to join a stable and growing manufacturing business, working within a structured automotive environment where you will play a key role in driving quality performance, maintaining compliance and leading continuous improvement initiatives across the organisation.

RESPONSIBILITIES

• Lead all quality assurance and continuous improvement activities across the business.
• Manage warranty claims, returned products and customer concerns, carrying out root cause investigations and implementing corrective actions.
• Raise, manage and close internal and external 8D reports, ensuring robust corrective and preventative actions are implemented.
• Act as the primary contact for customers and suppliers on all quality-related matters.
• Conduct internal, process and product audits in accordance with IATF 16949, ISO 9001, ISO 14001 and ISO 45001 standards.
• Support external and third-party audits, ensuring ongoing compliance with customer and regulatory requirements.
• Lead PPAP submissions, product validation, sample approvals and requalification activities.
• Maintain calibration schedules, controlled documentation and quality records.
• Produce and analyse quality KPIs, including scrap, rework, warranty performance and continuous improvement data.
• Drive improvements to the Integrated Management System (IMS) and promote quality best practice throughout the business.
• Work collaboratively with production, engineering, purchasing and supply chain teams to improve product quality and operational performance.

REQUIREMENTS

• Degree or recognised qualification in Engineering, Manufacturing or a related technical discipline.
• Previous experience within a Quality Management position in an automotive manufacturing environment.
• Strong knowledge of IATF 16949, ISO 9001, ISO 14001 and ISO 45001 quality standards.
• Experience managing customer quality issues, supplier quality and corrective action processes.
• Excellent understanding of PPAP, 8D methodology, root cause analysis and continuous improvement techniques.
• Previous leadership or management experience.
• Strong communication and stakeholder management skills.
• Good working knowledge of Microsoft Office.
• Willingness to travel when required.

BENEFITS

• Four-day working week (Monday to Thursday).
• Salary from £45,000 per annum, with scope for negotiation for the ideal candidate.
• Company benefits package.
• 20 days annual leave plus Bank Holidays, increasing with length of service.
• Excellent long-term career prospects within a well-established automotive manufacturer.
• Opportunity to influence quality strategy and continuous improvement across the business.
• Stable permanent opportunity with a respected employer.

If you're an experienced Quality Manager looking for your next challenge within automotive manufacturing, we'd love to hear from you.

We are committed to equal opportunity and diversity and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.