Quality Manager

Cooper Golding Ltd.; Barnstaple; On-site; GBP 59,000 - 72,000; Full time

Job summary

Cooper Golding Recruitment is seeking an experienced Quality Manager to lead the quality function for a North Devon-based employer. The role will drive the Quality Management System, ensure regulatory compliance and foster a culture of continuous improvement across Manufacturing, Engineering, R&D, Procurement and Supply Chain.

The successful candidate will lead the Quality Team, monitor KPIs and contribute to group-wide quality initiatives within the EMEA region.

Qualifications

• Experience leading a Quality function in a manufacturing environment.
• Proven track record with ISO 9001 / ISO 13485.
• Strong cross-functional collaboration across functions.

Responsibilities

• Lead, maintain and continually improve the Quality Management System (QMS).
• Oversee internal and external audits and regulatory assessments.
• Ensure product quality, safety and environmental standards compliance.
• Lead the Quality Team and drive continuous improvement.
• Collaborate with Manufacturing, Engineering, R&D, Procurement and Supply Chain.

Skills

Quality leadership

Audits & compliance

ISO 9001 & ISO 13485

KPIs & continuous improvement

Cross-functional collaboration

Job description

Quality Manager North Devon

Permanant Up to £65k dependent on experience

Cooper Golding Recruitment is seeking an experienced Quality Manager to lead the quality function for a leading employer based in North Devon. This is a key leadership position, responsible for maintaining and developing the Quality Management System (QMS), ensuring product quality and regulatory compliance, and driving a culture of continuous improvement across the business.

The successful candidate will lead the Quality Team and work collaboratively with Manufacturing, Engineering, R&D, Procurement and Supply Chain to ensure products consistently meet the highest standards of reliability, safety and performance.

The role also offers the opportunity to contribute to wider EMEA quality initiatives, including the harmonisation and enhancement of Quality Management Systems across the group.

Key Responsibilities

Quality Management & Compliance

• Lead, maintain and continually improve the Quality Management System in line with ISO 9001, ISO 13485 and other applicable standards.


• Oversee internal audits, external certification audits and regulatory assessments.


• Ensure compliance with relevant product safety, workmanship and environmental standards.


• Maintain effective quality documentation, manufacturing records and product traceability.

Leadership & Continuous Improvement

• Lead, develop and motivate the Quality Team, including Quality Engineers, Technicians and Inspectors.


• Establish and monitor quality KPIs, identifying opportunities to improve business performance.


• Promote a proactive quality culture, embedding right-first-time principles and continuous improvement throughout the organisation.


• Report quality performance, improvement plans and progress to the Senior Leadership Team.

Manufacturing & Product Quality

• Oversee quality control across the manufacturing lifecycle, including surface-mount technology (SMT), manual assembly and final product testing.


• Monitor key quality measures, including production yield, first-off inspection, test repair and process capability (Cpk).


• Work closely with R&D and Manufacturing Engineering during new product development and introduction into production.


• Ensure inspection, testing and calibration processes remain effective and meet required specifications.

Supplier & Customer Quality

• Work with Procurement and Supply Chain to assess, audit and monitor supplier performance.


• Manage supplier corrective action requests and drive improvements in component quality.


• Liaise with customers on quality-related matters, investigating trends, analysing defects and supporting effective resolutions.


• Review customer order requirements relating to quality, contract conditions, certification and product release.

Strategic & Group-Wide Initiatives

• Contribute to the harmonisation of Quality Management Systems across the EMEA group.


• Support the implementation of enhanced quality processes and standards from the wider group.


• Collaborate with international quality teams and stakeholders to share best practice and improve consistency.


• Work cross-functionally to ensure quality objectives support wider business goals.

Health, Safety & Environmental Responsibilities

• Support compliance with relevant health, safety and environmental legislation and company procedures.


• Promote safe working practices, effective risk assessments and appropriate departmental training.

If you are an experienced Quality Manager looking for a role where you can make a meaningful impact on manufacturing quality, compliance and continuous improvement.