Quality Manager

Prime Appointments Ltd; Braintree; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

22 days holiday

Enhanced pension contribution

Medical expenses cashback scheme

Employee Assistance Programme

Free on-site parking

Company events

Grow with international group

Quality ownership impact

Job summary

Prime Appointments Ltd is seeking a Quality Manager to own the quality function in a growing manufacturing business on the outskirts of Braintree. You will manage the QMS, ensure ISO 9001 and other standards compliance, and lead continuous improvement across Operations, Engineering and suppliers.

You will drive internal audits, investigations into non-conformances and customer complaints, and mentor teams on quality tools like 8D, FMEA and 5 Whys.

Qualifications

• 5+ years in a Quality Manager role.
• Strong knowledge of ISO 9001 and QMS.
• Experience with audits, non-conformances and corrective actions.
• Knowledge of quality tools: 8D, FMEA and 5 Whys.
• Experience with suppliers and customers.
• ERP/quality systems experience (SAGE, SAP, NetSuite).
• Experience in a safety-critical or regulated manufacturing environment is advantageous.

Responsibilities

• Manage and continually improve the company's Quality Management System.
• Maintain compliance with ISO 9001, ISO 14001, PED, F-Gas and relevant legislation.
• Plan and conduct internal audits and manage corrective actions.
• Investigate quality issues, non-conformances and customer complaints.
• Use techniques including 8D, 5 Whys, FMEA and Fishbone analysis.
• Monitor and report quality KPIs.
• Work with customers and suppliers to maintain quality standards.
• Support PQQs, tenders and certification requirements.
• Work closely with Engineering and Operations to drive continuous improvement.
• Provide quality guidance and training across the business.

Skills

Quality management

ISO 9001 knowledge

Audits & corrective actions

Continuous improvement

Supplier & customer liaison

Communication & influence

Education

NEBOSH qualification desirable

Relevant degree desirable

Tools

SAGE

SAP

NetSuite

Job description

Quality Manager | Manufacturing and Production | Braintree | Excellent benefits package

Are you an experienced Quality Manager looking for the opportunity to take ownership of quality within a growing manufacturing business?

We're working with an established specialist manufacturer on the outskirts of Braintree, who are looking for a Quality Manager to manage their QMS, compliance and continuous improvement activities.

This is a hands-on role working closely with Operations, Engineering, suppliers, customers and senior management to maintain high standards and drive improvements across the business.

The Role

• Manage and continually improve the company's Quality Management System
• Maintain compliance with ISO 9001, ISO 14001, PED, F-Gas and relevant legislation
• Plan and conduct internal audits and manage corrective actions
• Investigate quality issues, non-conformances and customer complaints
• Use techniques including 8D, 5 Whys, FMEA and Fishbone analysis
• Monitor and report quality KPIs
• Work with customers and suppliers to maintain quality standards
• Support PQQs, tenders and certification requirements
• Work closely with Engineering and Operations to drive continuous improvement
• Provide quality guidance and training across the business

About You

• 5+ years' experience in a Quality Manager position
• Strong knowledge of ISO 9001 and QMS
• Experience with audits, non-conformances, corrective actions and complaints
• Knowledge of quality improvement tools such as 8D, FMEA and 5 Whys
• Experience working with suppliers and customers
• Strong communication and influencing skills
• Experience with an ERP or quality system such as SAGE, SAP, NetSuite or similar
• Experience within a safety-critical or regulated manufacturing environment would be advantageous.

NEBOSH qualifications and a relevant degree are desirable but not essential.

What's on Offer?

• 22 days holiday + bank holidays
• Enhanced pension contribution
• Medical expenses cashback scheme
• Employee Assistance Programme
• Free on-site parking
• Company events
• Opportunity to join a growing international manufacturing group
• Genuine opportunity to influence quality and continuous improvement

If you're an experienced Quality Manager ready for your next challenge and want to take real ownership of quality within a growing manufacturing business,