Quality Improvement Lead

CareTech UK; Uxbridge; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading social care provider in the UK is looking for a Quality Improvement Lead to enhance service quality across Southern England. The role involves collaborating with operational teams to deliver effective care and implement quality improvement initiatives. Ideal candidates should possess strong knowledge of regulatory standards and experience in health or social care quality initiatives. This permanent position offers a competitive salary and the chance to contribute to a culture of continuous improvement.

Benefits

Car Allowance

Ongoing professional development

Career progression opportunities

Qualifications

• Strong knowledge of regulatory standards within care services.
• Experience leading quality improvement initiatives in health or social care.
• Excellent communication, coaching, and influencing skills.

Responsibilities

• Support operational teams to deliver high-quality, person-centred care.
• Lead continuous quality improvement approaches across services.
• Identify services at risk and implement effective interventions.
• Develop and lead improvement plans for compliance.
• Coach and empower staff teams to achieve excellence.

Skills

Strong knowledge of regulatory standards

Experience leading quality improvement initiatives

Excellent communication skills

Coaching and influencing skills

Proactive and analytical approach

Job description

Quality Improvement Lead

Location : South

Salary : £42K - £50k Dependent on experience

Car Allowance Included

Contract Type : Permanent / 37.5hrs per week

Location / Coverage Southern England - London, Kent, East Sussex, Surrey, Berkshire

About the Role

As a Quality Improvement Lead, you’ll work closely with operational colleagues to ensure services across the region are consistently delivering person-centred, safe, and effective care. You’ll act as a trusted partner — guiding, mentoring, and coaching staff teams to embed best practice and foster a culture of continuous improvement.

This is a hands‑on, solution‑focused role where you’ll take the lead in identifying areas for development, designing practical action plans, and driving measurable improvements. You’ll play a key part in ensuring services meet and exceed both regulatory and organisational standards, ensuring long‑term sustainability and success.

Key Responsibilities

Support operational teams to deliver high‑quality, person‑centred care.

Lead and embed continuous quality improvement approaches across services.

Identify services at risk through proactive horizon scanning and implement timely, effective interventions.

Develop and lead improvement plans to ensure compliance with regulatory and organisational requirements.

Coach, mentor, and empower staff teams to achieve and maintain excellence.

Drive a culture of integrity, accountability, and innovation across all service areas.

About You

We’re looking for a motivated, values‑driven leader with :

Strong knowledge of regulatory standards and quality frameworks within care services.

Experience leading quality improvement initiatives in a health or social care setting.

Excellent communication, coaching, and influencing skills.

A proactive, analytical, and solution‑focused approach.

The ability to lead with integrity and inspire others to deliver their best.

Why Join Us?

Be part of a passionate organisation committed to delivering outstanding care.

Opportunity to make a real impact on service quality and sustainability.

Collaborative, supportive working environment.

Ongoing professional development and career progression.

Apply now to join us as a Quality Improvement Lead and help shape a culture of continuous improvement and person‑centred excellence. For full details of responsibilities and requirements, please see the attached job description.

The Organisation

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.

STRICTLY NO AGENCIES