Quality Governance Manager - Patient Safety & Quality

Practice Plus Group; Shepton Mallet; Remote; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Wellbeing benefits

25 days annual leave

In-house education programme

Professional development

Job summary

Practice Plus Group Hospital Shepton Mallet is seeking a Quality Governance Manager to strengthen clinical and non-clinical governance, drive quality improvement and support regulatory compliance.

The role leads governance reporting, incident management, risk registers, and supports inspections, with line management of two roles and close collaboration with senior leaders across the hospital. Applicants must have governance experience in healthcare and strong IT/communication skills.

Qualifications

• Experience in healthcare governance, patient safety, risk management, complaints or quality improvement.
• Excellent knowledge of governance frameworks, incident reporting, audit and regulatory compliance.
• Strong organisational and analytical skills with attention to detail.
• Able to manage multiple priorities and meet deadlines.
• Excellent communication and relationship-building skills.
• Strong IT skills and experience using reporting systems and Microsoft Office applications.

Responsibilities

• Leading and developing local clinical and non-clinical governance arrangements.
• Managing governance systems including incidents, complaints, litigation, risk and quality reporting.
• Supporting investigation and management of patient safety events and learning responses.
• Producing governance reports, dashboards and quality assurance documentation.
• Monitoring clinical outcomes and identifying trends, risks and opportunities for improvement.
• Maintaining and reporting on organisational risk registers.
• Supporting regulatory inspections, accreditation programmes and contractual reviews.
• Leading on complaints and claims management processes.
• Providing governance advice to senior leaders and operational teams.
• Supporting quality improvement and service transformation initiatives.
• Line managing the Governance Administrator and Patient Feedback Coordinator.

Skills

Governance experience

Patient safety

Regulatory compliance

Incident reporting

Quality improvement

Analytical skills

Communication skills

IT skills

Reporting systems

Microsoft Office

Education

Registered Nurse

Tools

Microsoft Office

Reporting systems

Job description

Practice Plus Group Hospital Shepton Mallet is seeking a Quality Governance Manager to strengthen clinical and non-clinical governance, drive quality improvement and support regulatory compliance.

The role leads governance reporting, incident management, risk registers, and supports inspections, with line management of two roles and close collaboration with senior leaders across the hospital. Applicants must have governance experience in healthcare and strong IT/communication skills.