This Divisional Quality Governance Facilitator post sits in a division at Great Western Hospitals NHS Foundation Trust, part of BSW Hospitals Group. The role coordinates patient safety work, covering incident investigations, risk registers and clinical audit, and turns lessons from incidents and feedback into practice change. Analysing quality data and reporting on it is central, feeding dashboards and governance meetings for the divisional senior team. Applicants need a degree or equivalent experience, NHS quality governance experience and strong data and report-writing skills.
What the job involves
- Support patient safety, quality improvement and governance activity across the division
- Coordinate and support clinical incident investigations and share the learning
- Maintain divisional risk registers and support the escalation and management of risks
- Analyse and report on quality indicators including incidents, complaints, audits and performance
- Develop and maintain quality governance dashboards, reports and data collection systems
- Advise clinical teams on patient safety, risk management and quality improvement
- Facilitate governance meetings and support the divisional senior team with reports, action plans and progress monitoring
- Support compliance with national standards, regulatory requirements and external inspections
- Build working relationships with clinical, managerial and governance teams to embed a culture of safety and continuous improvement
What’s required
Qualifications
- Degree level qualification or equivalent knowledge and experience
Experience
- Quality governance work in the NHS or healthcare setting
- Working with complaints and clinical or non-clinical incidents
- Writing reports and investigations
- Analysing data from a range of sources
- Clinical audit
- Change management in a healthcare setting
Skills & knowledge
- Broad understanding of NHS governance agendas
- Understanding of the challenges in addressing the quality governance agenda
- Computer literacy and experience with databases
Nice to have
- Governance training
- PSIRF training
- Clinical qualification with current registration with the relevant professional body
- Teaching certificate
- Clinical risk management qualification
- Knowledge of Care Quality Standards
- Experience with risk management systems, exporting data and providing reports
- Understanding of regulatory requirements in relation to quality governance