Healthcare Quality & Governance Lead

University Hospitals Coventry and Warwickshire NHS Trust; Daimler Green; On-site; GBP 45,000 - 65,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a passionate Quality and Governance Manager to lead governance, quality and patient safety activities across services. You will work with clinical and operational teams to ensure safe, effective care and regulatory compliance.

The role involves managing incidents, risks, complaints and audits, analysing performance data and driving continuous improvement.

Qualifications

• Experience in writing and reviewing governance policies and procedures.
• Knowledge of NHS performance targets and local KPIs.
• Experience with patient safety, incidents, complaints and risk management.
• Ability to analyse performance data and support quality improvement.
• Experience in a clinical healthcare setting is desirable.

Responsibilities

• Coordinate governance, quality and patient safety activities.
• Monitor dashboards, incidents, audits, complaints and action plans.
• Collect and report quality and performance data.
• Support investigations, learning and escalation of issues.
• Provide guidance and training on governance processes and quality standards.
• Attend and support governance meetings and maintain records.

Skills

Quality governance

Data analysis

Communication

Problem solving

Stakeholder engagement

Education

Degree or equivalent experience

NVQ/Equivalent in management

Educated to degree level

Tools

EMIS

Microsoft Excel

Power BI

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking a passionate Quality and Governance Manager to lead governance, quality and patient safety activities across services. You will work with clinical and operational teams to ensure safe, effective care and regulatory compliance.

The role involves managing incidents, risks, complaints and audits, analysing performance data and driving continuous improvement.