Quality Engineer: Process Improvement Lead

OMEGA, Inc.; Crowborough; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Discretionary bonus

Pension plan

Life assurance

Employee wellbeing programme

25 days annual leave

Cycle to work

Free parking

Staff referral scheme

Job summary

Servomex in Crowborough, East Sussex, UK, is seeking a Quality Engineer to support the development, implementation and sustainment of manufacturing and business processes across UKTC Operations, NVI and VE activities. This site‑based role offers stability and opportunities for growth.

You will lead process improvement projects, coach teams in structured problem‑solving, monitor KPI trends, manage customer complaints, and ensure compliance with quality standards.

Qualifications

• Proven experience as a Quality Engineer within manufacturing.
• Strong understanding of QA methodologies, tools and techniques.
• Excellent analytical, problem‑solving and decision‑making abilities.
• Experience implementing process controls and quality improvement initiatives.
• Ability to coach and mentor others in structured problem‑solving techniques.
• Hands-on approach with drive to deliver sustainable improvements.

Responsibilities

• Support development, implementation and sustainment of manufacturing and business processes across UKTC Operations, NVI and VE activities.
• Drive manufacturing improvements through structured problem‑solving and coaching of teams.
• Monitor, analyse and report quality KPI data to identify trends and opportunities for improvement.
• Manage and support resolution of customer complaints and quality issues.
• Develop and improve manufacturing process controls.
• Lead process and product improvement projects.
• Support compliance with Servomex quality assurance standards.

Skills

Quality assurance

Analytical skills

Problem‑solving

Coaching

Hands-on

Education

HNC in Engineering

Tools

SAP

Minitab

Power BI

Job description

Servomex in Crowborough, East Sussex, UK, is seeking a Quality Engineer to support the development, implementation and sustainment of manufacturing and business processes across UKTC Operations, NVI and VE activities. This site‑based role offers stability and opportunities for growth.

You will lead process improvement projects, coach teams in structured problem‑solving, monitor KPI trends, manage customer complaints, and ensure compliance with quality standards.