Quality Engineer: Lead QMS & Process Improvement

Workforce Staffing Ltd; Tipton; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company pension

Life assurance 4x salary

Free annual flu vaccination vouchers

Training and development opportunities

On-site parking

Job summary

Workforce Staffing Ltd in the West Midlands is seeking a proactive Quality Engineer to join our manufacturing team. You will maintain and develop the Quality Management System, support ISO 9001, UL and ATEX requirements, and drive continuous improvement across production, engineering and logistics.

You will lead containment and corrective actions, conduct investigations using 8D, 5 Why and Fishbone methods, review quality documentation, perform process audits and support product release.

Qualifications

• BS EN ISO 9001 knowledge and experience.
• Minimum 3 years' experience in a Quality Engineering role or equivalent.
• Experience working within a manufacturing, engineering, assembly, fabrication, cable management, electrical, construction products or similar technical environment.
• Experience investigating customer complaints and internal non-conformances.
• Practical understanding of root cause analysis and corrective action methodologies, including 8D, 5 Why and Fishbone Analysis.
• Ability to read and interpret engineering drawings, specifications, inspection standards and technical requirements.
• Good understanding of inspection, testing, first-off approval, process control and product release.
• Experience with PPAP, FAI, Control Plans, Process Flow Diagrams and FMEA.
• Competent user of Microsoft Office applications.
• Strong written and verbal communication skills.
• Confident working with cross-functional teams and challenging non-conforming practices professionally.
• Ability to work independently, make evidence-based decisions and escal…

Responsibilities

• Support the maintenance, implementation and continual improvement of the Quality Management System (QMS), ensuring compliance with ISO 9001, UL, ATEX, customer and certification requirements.
• Coordinate containment, corrective and preventive actions, ensuring actions are completed effectively, verified for effectiveness and closed within agreed timescales.
• Lead and support investigations into customer complaints, internal non-conformances and process failures using structured problem-solving techniques including 8D, 5 Why and Fishbone Analysis.
• Provide hands-on quality engineering support to Production, Assembly, Warehouse, Technical and Engineering teams.
• Support the Quality Lead in delivering quality objectives, standards and continual improvement initiatives.
• Support first-off, in-process and final inspection activities, product validation, testing, traceability checks and product release.
• Prepare, review and maintain quality documentation, including procedures, work instructions, control plans, inspection records, Certificates of Conformity, Material Test Certificates, PPAP, FAI and customer quality packs.
• Conduct internal audits and support external and customer audits, raising findings and following up corrective actions.
• Monitor and report quality performance through KPIs, trend analysis and improvement activities.
• Support initiatives to reduce defects, repeat issues, customer complaints and Cost of Poor Quality.
• Conduct product testing and evaluation to verify conformance against applicable specifications, standards and customer requirements.

Skills

Quality engineering

Root cause analysis

8D problem solving

5 Whys

Fishbone analysis

Reading drawings

Inspection standards

Microsoft Office

Cross-functional teamwork

Communication skills

Education

ISO 9001 knowledge

Tools

PPAP

FAI

Control Plans

Process Flow Diagrams

FMEA

Job description

Workforce Staffing Ltd in the West Midlands is seeking a proactive Quality Engineer to join our manufacturing team. You will maintain and develop the Quality Management System, support ISO 9001, UL and ATEX requirements, and drive continuous improvement across production, engineering and logistics.

You will lead containment and corrective actions, conduct investigations using 8D, 5 Why and Fishbone methods, review quality documentation, perform process audits and support product release.