Quality Engineer - Moulding, CAPA & VOC Lead

TE Connectivity Ltd.; Swindon; Presencial; GBP 40.000 - 60.000; Jornada completa

Descripción de la vacante

TE Connectivity Ltd. in Swindon is seeking an experienced MQ Engineer to support quality assurance across the product development lifecycle, focusing on meeting customer and internal requirements.

You will lead RC investigations and implement CAPA in response to customer complaints and field returns, while supporting supplier quality activities to resolve non-conformances from internal and external sources.

Formación

• Experience in a Quality, Engineering, or Manufacturing role within regulated manufacturing sectors (aerospace, automotive, defence, etc.).
• Strong understanding of plastics processing, injection moulding, tooling, and high‑volume manufacturing environments.
• Knowledge of moulding defect mechanisms, process optimisation, validation, and quality controls.

Responsabilidades

• Act as lead for Notices of Escape (NOE), escalated customer issues, high‑impact quality concerns, and customer improvement programmes.
• Evaluate, implement, and ensure compliance with customer-specific quality requirements.
• Monitor customer quality performance, driving improvements in complaint reduction and 8D effectiveness.
• Communicate customer expectations across functions and sites for alignment and compliance.
• Deliver quality training and guidance to promote adherence to requirements.
• Lead customer negotiations relating to quality deviations and concessions with required approvals.
• Manage customer complaints through a cross‑functional approach.
• Lead 8D investigations including root cause analysis and corrective actions.
• Ensure timely completion of customer complaint responses and 8D reports.
• Develop and maintain quality procedures, SOPs and standards.

Conocimientos

Quality assurance

8D methodology

CAPA

Moulding

Process validation

Root cause analysis

FMEA

ISO 9001

AS9100

IATF 16949

Audit

PPAP/APQP

SAP

Microsoft Office

Educación

Degree in Industrial Engineering or related field

Herramientas

SAP

Microsoft Office

Descripción del empleo

TE Connectivity Ltd. in Swindon is seeking an experienced MQ Engineer to support quality assurance across the product development lifecycle, focusing on meeting customer and internal requirements.

You will lead RC investigations and implement CAPA in response to customer complaints and field returns, while supporting supplier quality activities to resolve non-conformances from internal and external sources.