Quality Coordinator

Castle Employment Group; York and North Yorkshire; On-site; GBP 26,000 - 32,000; Full time

Job summary

Castle Employment Group is recruiting a Quality Coordinator in York to support the Quality Manager with admin, document control and investigations. You will manage electronic filing, maintain records and assist with audits and training administration in a busy manufacturing setting.

The role combines computer-based administration with opportunities to visit the factory and work with teams across the business. 37.5 hours, £29,000 per year, Monday-Thursday 8:00–16:30 and Friday 8:00–13:30.

Qualifications

• Strong administration background with longevity in roles.
• Excellent IT skills and accurate data entry.
• Attention to detail and ability to organise complex information.
• Proactive attitude and clear communication across teams.

Responsibilities

• Provide day-to-day administrative support to the Quality Manager and team.
• Organise, update and improve electronic filing and quality documents.
• Type reports, enter data and keep records across systems.
• Support customer complaint investigations and information gathering.
• Liaise with factory colleagues to resolve queries.
• Assist with internal audits and follow up on actions.
• Maintain supplier documentation and product traceability records.
• Update training records and assist quality administration.
• Conduct general quality checks and ensure paperwork is filed.

Skills

Administration experience

Microsoft Office

Accurate data entry

Typing speed

Attention to detail

Proactive approach

Communication skills

Information organisation

Tools

Microsoft Office Suite

Job description

We are recruiting for a Quality Coordinator to join a busy manufacturing business in York. This is a fantastic opportunity for an experienced Administrator with strong IT skills, excellent attention to detail and a proactive approach to their work.

You don't necessarily need a background in quality, we are looking for someone with a strong administrative background who enjoys working with information, keeping systems organised and getting involved in different areas of a business.

Working closely with the Quality Manager, you'll play an important role in maintaining accurate records, managing documentation, supporting investigations and ensuring quality processes run smoothly.

This is a varied role combining computer-based administration with opportunities to get out into the factory, speak with different teams and investigate issues firsthand.

Some of the Quality Coordinator duties will include:

• Providing day-to-day administrative support to the Quality Manager and wider team.
• Organising, updating and improving electronic filing systems and quality documentation.
• Typing up reports, entering information and maintaining accurate records across various systems.
• Supporting customer complaint investigations, gathering information and helping identify what went wrong.
• Liaising with colleagues across the factory and wider business to obtain information and resolve queries.
• Assisting with internal audits, recording findings and following up on actions.
• Maintaining supplier information, documentation and approval records.
• Supporting product traceability checks and keeping accurate records of ingredients and materials.
• Updating employee training records and assisting with training administration.
• Supporting general quality checks and ensuring paperwork is completed and filed correctly.

We would love to hear from people with the following skills and experience:

• Strong administration experience, with a proven track record of longevity in previous roles.
• Excellent IT skills, including Microsoft Office, accurate data entry and fast, confident typing.
• Experience managing electronic filing systems, documentation or detailed records.
• Excellent attention to detail and the ability to understand and organise complex information.
• Confident communication skills, with the ability to work with people at all levels.
• A proactive approach, using your own initiative to investigate issues and find information.

Previous experience in quality administration, document control or manufacturing would be beneficial, but strong administrative skills, a willingness to learn and the right attitude are the most important things.

This is working 37.5 hours per week, Monday to Thursday 8am to 4:30pm, with a 30-minute lunch break, and Fridays 8am to 1:30pm, giving you an early finish to start your weekend, earning £29,000.

If you're an experienced Administrator looking for an opportunity to develop your skills, take on more responsibility and enjoy a varied role within a manufacturing environment, we'd love to hear from you.