Quality Administrator

Hales Group Ltd; Letchworth; Hybrid; GBP 15,000 - 23,000; Part time

Job summary

Hales Group Ltd in the United Kingdom is seeking a Quality Administrator on a part-time hybrid basis (2 days in the office). The role focuses on coordinating documentation for regulated projects and applying current quality management standards with ISO involvement.

You will manage project files, track deadlines, and maintain accurate records while building strong relationships with customers and colleagues.

Qualifications

• Experience with a structured Quality Management System (QMS).
• Current knowledge of ISO quality standards.
• Strong organisational skills and attention to detail.

Responsibilities

• Managing project files and associated administration
• Tracking and monitoring progress against delivery deadlines
• Coordinating documentation through review and approval processes
• Issuing completed reports within agreed timescales
• Scheduling hardware maintenance and coordinating logistics
• Maintaining accurate records within established quality management processes
• Building and maintaining professional relationships with customers
• Supporting colleagues with specialist projects and service delivery
• Sharing customer feedback with internal teams
• Working across departments to ensure efficient service
• Supporting continuous improvement initiatives
• Representing the organisation at industry events when required

Skills

Quality management

ISO standards

Attention to detail

Multitasking

Job description

Quality Administrator

Part-time | 25 hours per week | Hybrid (2 days in office)

Are you an organised, detail-focused professional who enjoys coordinating multiple priorities, working in a specialist, fast-paced environment?

We are recruiting a specialist Administrator with current knowledge of quality management systems (QMS) and ISO involvement to join an established and growing technology business.

This is a varied role providing operational support to a niche team delivering technical projects for customers within highly regulated environments.

You’ll play an important part in keeping momentum with high profile projects, coordinating documentation and reporting and ensuring that work is delivered accurately and on time.

The role

• Managing project files and associated administration
• Tracking and monitoring progress against delivery deadline dates
• Coordinating documentation through review and approval processes
• Issuing completed reports within agreed timescales
• Scheduling hardware maintenance and coordinating associated logistics
• Maintaining accurate records within established quality management processes
• Building and maintaining professional relationships with customers
• Supporting colleagues with specialist projects and service delivery
• Sharing customer feedback and insights with internal teams
• Working collaboratively across departments to ensure an efficient service
• Supporting continuous improvement initiatives
• Representing the organisation at occasional industry events where required

About you

We're looking for someone who is naturally organised, proactive and comfortable taking ownership of their workload.

You’ll ideally bring:

• Experience working within a structured Quality Management System
• Current knowledge of ISO quality standards
• An understanding of best practice and continuous improvement
• An interest in technology or a similarly regulated technical environment
• Strong administration and organisational skills
• Excellent attention to detail
• The ability to manage multiple priorities and deadlines
• Confident written and verbal communication skills
• A proactive, self-motivated approach
• The ability to work independently as well as collaboratively
• Strong problem-solving skills
• A flexible and adaptable approach

Security requirements

Due to the nature of the organisation's work, you will be subject to an appropriate level of UK security clearance. A full 5 year history of working within the UK with a maximum 3 month gap is essential.

If you're highly organised, comfortable working with detailed, sensitive information and looking for a role where you can become part of a specialist and developing sector, we'd love to hear from you