Quality Coordinator

Found Food & Drink; Greater London; On-site; GBP 29,000 - 39,000; Full time

Job summary

Found Food & Drink in London is seeking a Quality Coordinator to join its Technical and Quality team on a site-based role.

In this hands-on position you will maintain, improve and implement elements of the Quality and Food Safety Management Systems, covering traceability, allergen risk assessments, supplier approval, audits and laboratory sampling.

Qualifications

• Three years' experience in food manufacturing, ideally in Quality, Technical, Food Safety or similar role.
• Experience with Quality Management Systems within a manufacturing environment.
• Knowledge of traceability, auditing, non-conformances and corrective actions.
• Food Safety Level 3 qualification or training is required.

Responsibilities

• Maintain and continuously improve the site's Quality and Food Safety Management Systems.
• Manage document control, ensuring technical documentation and records remain accurate and up to date.
• Review and maintain raw material, allergen, traceability and microbiological risk assessments.
• Manage raw material and supplier approval reviews, ensuring specifications and supporting documentation remain current.
• Coordinate laboratory sampling and product testing schedules, reviewing results and escalating where required.
• Carry out traceability and mass balance exercises, following through on actions and identified issues.
• Manage non-conformances and customer complaint investigations, supporting root cause analysis and corrective actions.
• Generate and review quality KPIs, identifying trends and communicating performance across the operation.
• Conduct internal audits and support external and customer audits.
• Support HACCP, VACCP and NPD activities and meetings as required.
• Train factory teams on relevant technical standards and requirements.
• Work with colleagues across the business to deliver continuous improvement projects.

Skills

Analytical skills

Attention to detail

Time management

Communication skills

Education

Food Safety Level 3 qualification or training

Job description

Working Pattern: Monday to Friday | 9:00am - 5:30pm | Site-based | London

A well-established food manufacturing business is looking to appoint a Quality Coordinator to join its Technical and Quality team.

Supplying delicious products into major UK retailers, the business operates within a fast-paced manufacturing environment and has recently achieved a BRCGS AA* result, reflecting the high standards already embedded across the site.

This is a varied and hands‑on systems role where you'll take responsibility for maintaining, improving and implementing key elements of the site's Quality and Food Safety Management Systems. From traceability, raw material and allergen risk assessments through to supplier approval, complaints, auditing and laboratory sampling, you'll have exposure across a broad technical remit.

You'll work closely with teams across the operation, using your attention to detail, analytical approach and technical knowledge to ensure systems remain robust, accurate and audit‑ready, while identifying opportunities for continuous improvement.

What You'll Be Doing

• Maintain and continuously improve the site's Quality and Food Safety Management Systems
• Manage document control, ensuring technical documentation and records remain accurate and up to date
• Review and maintain raw material, allergen, traceability and microbiological risk assessments
• Manage raw material and supplier approval reviews, ensuring specifications and supporting documentation remain current
• Coordinate laboratory sampling and product testing schedules, reviewing results and escalating where required
• Carry out traceability and mass balance exercises, following through on actions and identified issues
• Manage non-conformances and customer complaint investigations, supporting root cause analysis and corrective actions
• Generate and review quality KPIs, identifying trends and communicating performance across the operation
• Conduct internal audits and support external and customer audits
• Support HACCP, VACCP and NPD activities and meetings as required
• Train factory teams on relevant technical standards and requirements
• Work with colleagues across the business to deliver continuous improvement projects

What's In It for You

• Join a food manufacturing business that has recently achieved a BRCGS AA* result
• A broad Quality role offering exposure across multiple areas of Technical and Quality
• The opportunity to develop your knowledge across auditing, traceability, supplier approval, allergens, complaints and food safety systems
• Work closely with teams across the wider manufacturing operation rather than being confined to one area of Quality
• The opportunity to contribute to continuous improvement and help shape how technical systems are maintained and developed

Your Background

• At least three years' experience within food manufacturing, ideally within a Quality, Technical, Food Safety or similar role
• Previous exposure to Quality Management Systems within a manufacturing environment
• Food Safety Level 3 qualification or training
• Good understanding of traceability, auditing, non-conformances and corrective actions
• Experience working with technical documentation, specifications, risk assessments or supplier approval would be advantageous
• Strong analytical and investigative skills with the confidence to get to the root cause of issues
• Excellent attention to detail and a methodical, accurate approach to your work
• Strong organisational and time‑management skills with the ability to manage multiple priorities
• A proactive approach to problem‑solving and continuous improvement
• Confident communication and influencing skills with the ability to work effectively across different departments

Join a Business That Invests in You

This is a great opportunity for someone who enjoys the systems side of Quality and wants a role with plenty of variety and responsibility. You'll be joining an established ambient food manufacturing operation with strong technical standards and the opportunity to make a real contribution to how its Quality and Food Safety systems continue to develop.

If you're organised, analytical and passionate about food quality and enjoy making sure the detail behind a successful manufacturing operation is right, we'd love to hear from you.