Quality Assurance Officer

DO & CO AG; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury airline catering is seeking a dedicated Quality Assurance Support professional. In this role, you'll support the Quality Manager in daily operations, conduct hygiene audits, and implement critical food safety plans. Your attention to detail will ensure compliance with high standards while collaborating with various departments. This position offers a dynamic work environment with opportunities for career development and training, making it an exciting opportunity for individuals who thrive in fast-paced settings. Join a team that values quality and service excellence!

Benefits

Competitive salary

Career development opportunities

Training programs

Positive work environment

Diversity and equal opportunity employer

Qualifications

• Proactive problem-solving mindset and excellent communication skills.
• Meticulous with record-keeping and ability to collaborate across departments.

Responsibilities

• Support the Quality Manager in daily operations and hygiene audits.
• Implement and monitor HACCP plans and maintain traceability systems.
• Train production staff on food safety and quality standards.

Skills

Problem-solving mindset

Excellent written and spoken English

Strong communication skills

Meticulous record-keeping

Ability to influence and collaborate

Self-motivated and adaptable

Job description

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Job Description

• Supporting the Quality Manager in daily office operations and conducting goods-in tasks as outlined by the QA Supervisor and Manager.
• Carrying out Hygiene Audits, GMP Audits (daily, weekly, monthly), raising non-conformances, and following up on them.
• Implementing and monitoring PRP, OPRP, and HACCP plans across operations; reporting deviations and taking corrective actions.
• Verifying all HACCP paperwork to ensure it is current.
• Monitoring CCPs and temperature records.
• Maintaining traceability systems.
• Supporting airline-specific verification checks in flight assembly, dry stores, and inbound areas.
• Preparing samples for microbiological testing and taste assessments.
• Overseeing and checking chillers and dry stores, including FIFO, batch codes, expiry dates, and allergen segregation.
• Verifying team members' personal hygiene in high-risk and high-care areas.
• Providing regular QA reports to support corrective actions and demonstrate food safety and quality measures' effectiveness.
• Training production staff on food safety and quality standards.
• Investigating customer complaints and reporting findings to QA Supervisors and Managers.

Company Description

Our production unit offers top-tier luxury airline catering, focusing on quality, service, and exquisite menu options to impress discerning passengers.

Qualifications

• Problem-solving mindset with a proactive approach.
• Professional appearance and positive attitude.
• Self-motivated, resilient, adaptable in a fast-paced environment.
• Excellent written and spoken English.
• Meticulous with record-keeping.
• Ability to influence and collaborate across departments.
• Strong communication skills.
• Flexible work availability, including evenings, weekends, and holidays.
• Right to work in the UK.

Additional Information

We offer competitive salary, benefits, training, career development, and a positive work environment. We are an equal opportunity employer and value diversity.