Quality Assurance Executive

ICS; Leeds; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading translation agency in Leeds seeks a Quality Assurance Executive for a fixed-term role. This position involves ensuring high-quality translation content through detailed quality checks and constructive feedback. Candidates should possess strong proofreading skills and IT literacy, with a passion for language. The role offers a hybrid work environment and comprehensive benefits, including annual leave and a pension scheme. This is an excellent opportunity for those dedicated to upholding high standards in translation quality.

Benefits

33 days annual leave

Company training budget

Hybrid flexible working

Life assurance

Private healthcare

Employee discounts

Qualifications

• Excellent attention to detail.
• Strong proofreading/editing skills required.
• Demonstrated organizational skills essential.
• Effective communication skills are a must.
• Ability to work to deadlines is crucial.
• Familiarity with QA software is beneficial.

Responsibilities

• Complete quality assurance checks of language content.
• Provide constructive feedback to translators.
• Record results of quality assurance checks.
• Report key issues at the quality assurance stage.
• Propose solutions for content quality improvements.
• Support the evaluation of freelance translation tests.

Skills

Attention to detail

Proofreading/editing skills

Organisational skills

Communication skills

Time management

IT literacy

Ability to deliver constructive feedback

Familiarity with QA software/LQA models

Proactive mindset

Flexibility

Job description

We have an exciting opportunity to join the Linguistics sub‑department of our Translation team as a Quality Assurance Executive.

As an ISO 17100 certified translation agency, we pride ourselves on delivering high quality for clients across multiple industries, with exceptionally quick turnarounds in 100+ languages.

That's where you come in!

You will play a key role in driving our quest for high‑quality content, working on a number of creative and diverse translation projects across multiple languages – completing final checks.

The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!

The role:

• Fixed term (10 months), full-time (Mon-Fri) - 37.5 hours per week with a hybrid‑working policy
• Salary: £24,000 - £27,500 (FTE)
• Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
• Contributing to the creation, development, and usage of assets such as style guides, term bases/glossaries, and non‑translatable lists

• Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
• Recording results of quality assurance checks in a variety of tools/software
• Reporting on key issues arising at the quality assurance stage and identifying root problems
• Actively proposing solutions to drive improvement of content quality standards
• Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system

About you:

• Excellent attention to detail
• Strong proofreading/editing skills
• Demonstrable organisation skills
• Good communication skills
• Time management skills with the ability to work to deadlines
• IT literacy
• Ability to effectively deliver constructive feedback
• Familiar with QA software/LQA models
• A driven, proactive mindset
• Flexible in approach to work
• Passion for language

What we offer:

• 33 days annual leave (pro-rata'd based on contract length), plus birthday off
• Company training and events budget
• Work abroad policy (up to 30 days per year)
• Industry-leading pension scheme (matched up to 7%)
• Value-led recognition prizes
• Industry-leading family policies
• Hybrid, flexible working
• Cycle to work scheme
• Life assurance and private Bupa healthcare
• Regular team socials
• Employee discounts through Perkbox
• Vibrant office environment with free weekly breakfasts and Friday drinks