Quality Assurance Coordinator – Part-Time, Term-Time

Herts Resourcing Group; Ware; On-site; GBP 20,000 - 21,000; Part time

Job summary

Hertford Regional College is seeking a part-time Quality Assistant to coordinate and implement quality assurance and improvement systems within the Quality Development Unit. The role reports to senior quality leadership and requires strong data handling and administrative skills.

The position offers term-time hours (28.75 per week) with salary around £19,978–£20,862 per annum, and includes DBS clearance. Monday to Friday duties at Broxbourne Campus support ongoing quality assurance activities.

Qualifications

• Relevant Professional or NVQ qualification at Level 2
• Business Administration qualification / ICT qualification
• Substantial administrative experience

Responsibilities

• Logging incoming complaints
• Following up complaints to ensure timely resolution
• Monitor responses from Investigating Managers to address all points
• Create interim response tables and circulate to college managers
• General administrative support for senior colleagues
• Assist with lesson observation schedule and follow-up actions
• Arrange and prepare for college meetings with Directors and forums

Skills

Data handling

Administrative experience

English & Maths GCSE

Education

NVQ/Level 2 professional qualification

Business Administration qualification

ICT qualification

Tools

Excel

Job description

Hertford Regional College is seeking a part-time Quality Assistant to coordinate and implement quality assurance and improvement systems within the Quality Development Unit. The role reports to senior quality leadership and requires strong data handling and administrative skills.

The position offers term-time hours (28.75 per week) with salary around £19,978–£20,862 per annum, and includes DBS clearance. Monday to Friday duties at Broxbourne Campus support ongoing quality assurance activities.