Quality Systems Lead — Data-Driven Improvement

North Hertfordshire College; Stevenage; Remote; GBP 21,000 - 35,000; Full time

Job summary

North Hertfordshire College is seeking a proactive Quality Systems Officer to join our Quality team at Stevenage Campus. You will lead the management and continuous improvement of Quality systems such as ProAchieve, ProMonitor, OneFile, ALPs Connect and Microsoft Teams.

You will monitor usage, data integrity and ensure processes support outstanding learner outcomes while collaborating with curriculum and support teams. A strong analytical mindset and keen attention to detail are essential.

Qualifications

• Experience working with quality, data or performance systems.
• Strong analytical skills and attention to detail.
• Ability to engage and support colleagues across the organisation.

Responsibilities

• Manage and optimise quality systems across the College.
• Monitor system usage, compliance and data integrity.
• Analyse learner performance data and identify trends, risks and improvement opportunities.
• Deliver training and guidance to staff and students.
• Produce reports to support performance monitoring and quality improvement.

Skills

Quality systems

Data analysis

Attention to detail

Stakeholder engagement

Job description

North Hertfordshire College is seeking a proactive Quality Systems Officer to join our Quality team at Stevenage Campus. You will lead the management and continuous improvement of Quality systems such as ProAchieve, ProMonitor, OneFile, ALPs Connect and Microsoft Teams.

You will monitor usage, data integrity and ensure processes support outstanding learner outcomes while collaborating with curriculum and support teams. A strong analytical mindset and keen attention to detail are essential.