Quality Assurance Analyst

JR United Kingdom; Northampton; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Analyst to enhance operational excellence through analytical skills and collaboration. In this dynamic role, you will conduct detailed reviews, analyze quality assurance data, and work closely with cross-functional teams to improve the customer journey. This position offers a hybrid working pattern and opportunities for professional growth in a supportive team environment where your contributions truly matter. Join a company committed to equality, diversity, and inclusion, and take your career to the next level while making a significant impact on operational integrity.

Benefits

Opportunities for professional growth

Supportive team environment

Dynamic role

Hybrid working pattern

Qualifications

• Strong communication and diplomacy skills for exchanging complex information.
• Proven ability to analyze data and make informed recommendations.

Responsibilities

• Conduct detailed reviews of tasks to ensure alignment with policies and standards.
• Analyze quality assurance data to identify root causes and recommend improvements.

Skills

Analytical Skills

Communication Skills

Diplomacy Skills

Stakeholder Management

Education

Experience in Quality Assurance

Knowledge of Working Processes

Job description

Embark on a journey where your analytical skills drive excellence. As a Quality Assurance Analyst, you'll play a pivotal role in maintaining high standards, ensuring operational efficiency, and supporting strategic decision-making.

Key Responsibilities:

• Conduct detailed reviews of tasks to ensure alignment with policies and standards.
• Analyze quality assurance data to identify root causes and recommend improvements.
• Collaborate with cross-functional teams to enhance the customer journey and reduce costs.
• Act as a point of reference for team members, promoting knowledge sharing and skill development.
• Participate in quality control checks and peer reviews to maintain consistency and accuracy.

Essential Qualifications:

• Strong communication and diplomacy skills for exchanging complex information.
• Proven ability to analyze factual data and make informed recommendations.
• Self-driven with a strong sense of ownership and commitment to personal development.
• Comprehensive knowledge of working processes and departmental procedures.
• Experience in stakeholder management at all levels of an organization.

What We Offer:

• A salary of £26.5k and a hybrid working pattern.
• A dynamic role where you contribute to the integrity of operations.
• Opportunities for professional growth and skill enhancement.
• A supportive team environment where your contributions are valued.

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.