Quality and Risk Manager

Circle Health Group; Bedford; Sur place; GBP 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

25 days holiday + bank holidays

Management Bonus Scheme

Private Healthcare

Family friendly policies

Life insurance

Employee wellbeing resources

Résumé du poste

Circle Integrated Care, part of Circle Health Group, is recruiting a Quality and Risk Manager in Bedford to lead governance and quality across the hospital, ensuring safe, high‑quality patient care in line with CHG and national standards. This is a full‑time role (37.5 hours) with a flexible shift pattern and a salary up to £50,000 per year, depending on experience, training and qualifications.

You will champion safety, coordinate inspections, drive improvement, and lead incident investigations

Qualifications

• Experience in healthcare governance or risk management.
• Strong knowledge of clinical governance and national quality frameworks.
• Proven ability to conduct complex investigations including RCA.
• Excellent interpersonal and communication skills.
• Ability to facilitate change and lead projects across teams.
• Commitment to ongoing professional development.

Responsabilités

• Lead and coordinate the hospital’s quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards.
• Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
• Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
• Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
• Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
• Support and lead incident investigations, including Root Cause Analysis (RCA), ensuring outcomes are shared and actions embedded.

Connaissances

Governance

Risk management

Data analysis

Communication skills

Project leadership

CQC/HIS/HIW knowledge

Formation

Health-related qualification

Description du poste

Quality and Risk Manager
Circle Integrated Care - Bedford
37.5 Hours & Permanent
Salary: Up to £50,000.00 per year (depending on level of experience, training and qualification)

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Quality and Risk Manager to join their team of staff.

This is a full time role for 37.5 hours a week. The role holder will be required tocover a flexible shift pattern.

Duties of this role include:

• Lead and coordinate the hospital’s quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards.
• Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
• Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
• Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
• Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
• Support and lead incident investigations, including Root Cause Analysis (RCA), ensuring outcomes are shared and actions embedded.

Applicants should meet the following criteria:

• Previous experience in the healthcare industry, with a background in governance or risk management.
• Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.
• Experience conducting complex investigations, including Root Cause Analysis (RCA).
• Excellent interpersonal and communication skills with the ability to present and educate confidently.
• Proven ability to facilitate change, lead projects, and work collaboratively across teams.
• Relevant health-related qualification and evidence of ongoing professional development.
• Strong data analysis and report-writing skills with an eye for identifying trends and driving improvement.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles....more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.