Quality and Risk Manager

Circle Health Group Ltd; Cambridgeshire and Peterborough; Presencial; GBP 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday + bank holidays

Management Bonus Scheme

Private Pension

Descripción de la vacante

Circle Integrated Care - Bedford is seeking a Quality and Risk Manager to lead the hospital's governance and quality activities, ensuring safe patient care and compliance with national standards. The role requires driving improvements, coordinating inspections, and managing incidents and RCA investigations.

The position is full-time for 37.5 hours per week with flexible shifts. A health-related qualification and ongoing professional development are expected, with a competitive salary up to

Formación

• Experience in healthcare governance or risk management.
• Knowledge of national quality frameworks and inspection standards (CQC/HIS/HIW).
• Experience conducting complex investigations including RCA.

Responsabilidades

• Lead hospital quality and governance functions to ensure safe, high-quality patient care.
• Promote a culture of safety and quality, guiding staff on regulatory requirements.
• Prepare for CQC/HIS/HIW inspections with evidence collation and proactive improvements.
• Coordinate responses to inspections and audits with timely action plans.
• Ensure incidents and complaints are logged and closed per policy timelines.
• Lead incident investigations and share outcomes and actions.

Conocimientos

Governance

CQC/HIS/HIW standards

Root Cause Analysis

Data analysis

Project leadership

Communication

Educación

Health-related qualification

Descripción del empleo

Quality and Risk Manager

Circle Integrated Care - Bedford

37.5 Hours & Permanent

Salary: Up to £50,000.00 per year (depending on level of experience, training and qualification)

Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Quality and Risk Manager to join their team of staff.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Lead and coordinate the hospital's quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards.
• Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
• Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
• Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
• Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
• Support and lead incident investigations, including Root Cause Analysis (RCA), ensuring outcomes are shared and actions embedded.

Applicants should meet the following criteria:

• Previous experience in the healthcare industry, with a background in governance or risk management.
• Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.
• Experience conducting complex investigations, including Root Cause Analysis (RCA).
• Excellent interpersonal and communication skills with the ability to present and educate confidently.
• Proven ability to facilitate change, lead projects, and work collaboratively across teams.
• Relevant health-related qualification and evidence of ongoing professional development.
• Strong data analysis and report-writing skills with an eye for identifying trends and driving improvement.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Management Bonus Scheme
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Diversity and Inclusion

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

Our Values & Culture

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy