Quality and Governance Administrator

Spire Healthcare Limited

Wirral

On-site

GBP 22,000 - 27,000

Full time

14 days+

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Benefits offered by this job

35 days annual leave

Pension (employer and employee)

Private medical insurance

Life assurance

Spire for You rewards platform

Free onsite parking

Learning and development opportunities

Health and wellbeing support

Welcoming working environment

Job summary

Spire Murrayfield Hospital in Wirral is seeking a dedicated Quality and Governance Administrator to join our team on a full-time, permanent basis. The role supports MDT coordination, governance processes and cancer pathways improvements.

You will coordinate MDT meetings for Breast and Gynaecology, document decisions, maintain records, audit activity and contribute to corporate policy tracking, while providing excellent service to patients and colleagues.

Qualifications

Experience in healthcare administration or NHS/private sector.
Knowledge of health records systems.
Experience of audit activity and data collection.
Strong IT skills and database use.
Excellent organisational and time-management skills.
Confidential handling of patient information.

Responsibilities

Coordinate MDT meetings for Breast and Gynaecology.
Prepare agendas and clinical documentation for MDTs.
Attend MDT meetings and record decisions and actions.
Ensure relevant clinical information is available for discussions.
Support cancer pathways monitoring and compliance with targets.
Assist audit activity and maintenance of cancer databases.
Provide professional contact for patient enquiries and service users.

Skills

Administrative experience

Healthcare records knowledge

Audit and data collection

IT skills / databases

Attention to detail

Confidentiality

Professional communication

Tools

Ardeo

SAP

RIS

Carestream

CyberLab

Job description

Quality and Governance Administrator

Spire Murrayfield Hospital, Wirral | Full-time | Permanent
37.5 hours per week | Salary: £24,882 per annum plus excellent benefits
Working hours: Monday to Friday, 9:00am to 5:00pm.While these are the core working hours, the successful candidate will also be expected to attend weekly and monthly evening MDT clinics to take minutes.

Are you an experienced administrator with excellent organisational skills, strong attention to detail and an interest in clinical governance?

Spire Murrayfield Hospital has an exciting opportunity for a Quality and Governance Administrator to join our team on a full-time, permanent basis.

This is a varied and rewarding position in which your administrative expertise will directly support the delivery of high-quality patient care. You will play a central role in coordinating Multidisciplinary Team (MDT) meetings for our Breast and Gynaecology services, ensuring that clinicians have the accurate and timely information they need to make informed decisions about patient care.

You will also support the hospital’s wider clinical governance activities, including audit processes, incident management and the maintenance of corporate policies.

About Spire Murrayfield Hospital

Spire Murrayfield Hospital is a state-of-the-art private hospital in Wirral. We provide fast access to specialist consultations, diagnostic services and a wide range of treatments, supported by advanced imaging and diagnostic technology.

Our high-quality facilities, dedicated clinical teams and comprehensive aftercare enable us to deliver an excellent experience throughout each patient’s healthcare journey.

Your role

As Governance Administrator, you will provide a central point of contact throughout the administrative pathway for our cancer Multidisciplinary Teams.

Working closely with Breast and Gynaecology Nurse Specialists, clinicians and other healthcare professionals, you will ensure that all relevant clinical information is available for the patients discussed at each MDT meeting.

You will coordinate meetings, accurately document complex patient discussions and help monitor cancer pathways against local and national requirements. Your work will help the clinical teams identify potential delays, maintain accurate records and provide safe, efficient and well-coordinated care.

Key responsibilities

Your responsibilities will include:

Coordinating and administering Multidisciplinary Team meetings for the Breast and Gynaecology specialties
Preparing agendas, patient lists, clinical documentation and correspondence required for MDT meetings
Attending MDT meetings and accurately recording decisions, actions and complex patient discussions
Ensuring that supporting clinical information is available before each patient is discussed
Working closely with Nurse Specialists and the wider cancer teams to support the coordination of patient pathways
Monitoring patient pathways and helping the teams identify potential breaches of cancer waiting-time targets
Collecting, reporting and accurately recording cancer information in line with local and national requirements
Supporting audit activity, data collection and the maintenance of relevant cancer databases
Acting as a professional point of contact for patient enquiries and consistently providing outstanding customer service
Supporting clinical governance functions and processes, including AMaT audit activity and incident management
Assisting with the maintenance of the corporate policy tracker
Using hospital systems, including Ardeo, SAP, RIS, Carestream and CyberLab, to monitor, record and retrieve information relating to each patient’s pathway
Providing general administrative support to the Clinical Governance Coordinator
Completing assigned duties accurately and within the required timescales

What we are looking for

We are looking for someone who can manage detailed and confidential information accurately while working effectively with a range of clinical and non-clinical colleagues.

You will ideally have:

Previous administrative experience within healthcare, the NHS or the independent healthcare sector
Knowledge of health record systems
Experience of entering accurate and timely information into computer systemsExperience of audit activity and data collection
Strong computer skills, including confidence using databases and email
Excellent organisational and time-management skills
The ability to prioritise your workload and respond to changing demands
Strong written and verbal communication skills
The confidence to communicate professionally with colleagues across different clinical specialties and levels of seniority
Good analytical and problem-solving skills
Excellent attention to detail
An understanding of confidentiality and the importance of handling sensitive patient information appropriately

Experience of cancer pathways, clinical governance processes or MDT administration would be beneficial, but we also welcome applications from candidates with relevant transferable healthcare administration experience.

Benefits

We offer a competitive salary and a comprehensive benefits package, including:

35 days’ annual leave, inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
Private medical insurance
Life assurance
Access to the Spire for You reward platform, offering discounts and cashback with more than 1,000 retailers
Free onsite parking, helping colleagues save an average of £50 per month
Ongoing learning and development opportunities
Support for your health, wellbeing and work-life balance
A welcoming working environment where your contribution is recognised and rewarded

Our values

We are proud of our heritage in private healthcare and of the values that guide everything we do: