Administrative Officer - B3 QSL & Matron Support

Leeds Teaching Hospitals NHS Trust; Cross; On-site; GBP 23,000 - 27,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking an Administrative Officer in Women’s Services at St James’s University Hospital. You will provide vital governance and quality support, coordinating meetings, minutes, and documentation while handling Datix reporting and assurance records.

You will work with the Quality, Safety & Learning Team and matrons to ensure safe, patient-centred care and maintain confidentiality in a busy NHS environment.

Qualifications

• Previous administrative experience is essential.
• Experience within the NHS or healthcare environment would be advantageous.

Responsibilities

• Coordinate meetings, prepare agendas and minutes.
• Maintain databases and action trackers.
• Support Datix reporting and governance documentation.
• Produce reports and ensure documentation is accurate and up to date.
• Support oversight and governance groups by coordinating papers and monitoring actions.

Skills

Highly organised

Administrative experience

Meeting coordination

Minute taking

Datix reporting

Governance documentation

MS Office

Record keeping

Confidentiality

Team collaboration

Education

NHS/healthcare environment experience

Tools

Microsoft Office

Databases

Job description

Job Summary

This exciting Administrative Officer role sits within Women's Services at Leeds Teaching Hospitals NHS Trust and provides vital support to quality, safety, governance and operational improvement activities across maternity and gynaecology services. Based at St James's University Hospital, you will work closely with the Quality, Safety & Learning Team, matrons and multidisciplinary colleagues to support the delivery of safe, effective and patient-centred care.

Job Description

For questions about this job, contact:

Name - Ceri Hall
Position - Intrapartum Matron
Email - [e-mail]
Phone number - 0113 392 7445
Shortlisting Date: 1st Sept
Interview Date: 7th Sept

This exciting Administrative Officer role sits within Women's Services at Leeds Teaching Hospitals NHS Trust and provides vital support to quality, safety, governance and operational improvement activities across maternity and gynaecology services. Based at St James's University Hospital, you will work closely with the Quality, Safety & Learning Team, matrons and multidisciplinary colleagues to support the delivery of safe, effective and patient-centred care.

The role provides comprehensive administrative support across a range of governance and service improvement workstreams, including quality and safety reporting, meeting administration, complaints support, workforce processes and quality improvement initiatives. Key responsibilities include coordinating meetings, preparing agendas and minutes, maintaining databases and action trackers, supporting Datix reporting, producing reports and ensuring governance documentation is accurate, organised and up to date. You will also support a number of oversight and governance groups by coordinating papers, monitoring actions and maintaining assurance records.

Previous administrative experience is essential and experience within the NHS or healthcare environment would be advantageous.

Why you should join our Team

Women's Services at Leeds Teaching Hospitals NHS Trust is one of the largest and most diverse services of its kind in the region, providing care to thousands of women and families every year. Our teams are committed to delivering safe, high-quality and compassionate care, whilst continually striving to improve the services we provide. As part of our team, you will play an important role in supporting the governance, quality and safety processes that underpin excellent patient care.

We are proud of our supportive and inclusive working culture. We value teamwork, kindness, professionalism and continuous improvement, and we work collaboratively across maternity, gynaecology and corporate teams to achieve the best outcomes for our patients and staff. No two days are the same, making this a rewarding role for someone who enjoys variety, problem-solving and contributing to meaningful change.

You will be joining a dedicated team that values everyone's contribution and encourages personal and professional development. We invest in our staff through training opportunities, learning and development programmes and the chance to gain experience across a wide range of governance, quality and operational functions. Whether you are looking to build on existing administrative experience or develop a career within the NHS, this role offers an excellent opportunity to make a tangible difference while being supported to grow and succeed.

As part of Leeds Teaching Hospitals NHS Trust, you will also benefit from working within one of the largest and most respected NHS organisations in the country, guided by our values of being kind, open and honest, responsible and one team.

What You Will Bring To The Role

• Highly organised with excellent time management skills and the ability to prioritise a varied workload.
• Strong administrative experience, including meeting coordination, minute taking and document management.
• Excellent attention to detail and a commitment to maintaining accurate records and governance documentation.
• Confident using Microsoft Office applications, databases and electronic record systems.
• Excellent written and verbal communication skills, with the ability to build positive working relationships.
• Proactive and self-motivated, able to work independently and use initiative to solve problems.
• Experienced in monitoring actions, maintaining trackers and supporting reporting and assurance processes.
• Adaptable, flexible and able to manage competing priorities in a busy environment
• Committed to maintaining confidentiality and handling sensitive information appropriately.
• A collaborative team player who is committed to quality improvement, patient safety and excellent service delivery.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

Responsible

Open and Honest

One Team

Kind

Our Trust priorities

Our purpose:

Excellent, safe and sustainable care for every patient every time

Our Priorities

People

Improvement and Innovation

Partnerships

Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.