Quality and Governance Administrator

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 21,000 - 27,000; Full time

Job summary

University Hospitals Coventry and Warwickshire is seeking a proactive Quality and Governance Administrator to join the CWPS team, supporting the Network Quality and Improvement Manager and Quality Team across Trusts.

You will manage Q-Pulse and Datix administration, maintain governance documentation, and ensure efficient office management, scheduling, and meeting minutes with minimal supervision.

Qualifications

• Excellent communication skills and team collaboration.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint).
• Ability to manage schedules, meetings, and minutes.

Responsibilities

• Provide comprehensive secretarial service to the Network Quality and Improvement Manager and Quality Team.
• Administer Q-Pulse (quality management system) and Datix across Trusts.
• Maintain records, governance documentation, and ensure timely communications.

Skills

Communication skills

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

We are looking for an enthusiastic team player with excellent communication skills, attention to detail, who is proficient in all Microsoft applications. This position would suit someone looking for a full and varied position, with the ability to work autonomously, and adapt to changing priorities. Understanding of NHS governance structures and processes is desirable but not essential. The post holder will have access to the relevant training.

The post will involve effective time management, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel; arranging meetings/events; composing and transcribing minutes proactively ensuring action points are raised and completed; preparation of correspondence and reports; effective management of the office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels and assessment/referral paperwork is maintained, processing orders as required., As CWPS Quality and Governance Administrator the post holder will provide a comprehensive secretarial service to the Network Quality and Improvement Manager and Quality Team, to maintain and develop an effective quality management system across CWPS. Which incorporates clinical governance and risk management. In addition, the post holder will be responsible for the administration of both Q-Pulse (the Pathology networks quality management system) and Datix systems across the individual Trusts.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.