Quality and Compliance Lead

HCRG Care Group; Runcorn; Hybrid; GBP 38,000 - 43,000; Full time

Job summary

An established industry player is seeking a Quality and Compliance Lead to ensure high standards across apprenticeship programmes. This pivotal role involves developing quality assurance systems, overseeing compliance, and enhancing the learning experience for apprentices. With a hybrid working model, you'll enjoy flexibility while making a significant impact on quality assurance in vocational education. Join a forward-thinking organization committed to community health and social care, where your expertise will help shape the future of apprenticeship training and support high-quality outcomes for learners.

Benefits

Private medical insurance

Discounts and cashback membership

Access to wages as earned

Support for mental and physical wellbeing

Professional development opportunities

Free tea, coffee, and milk

Qualifications

• Minimum 3 years’ experience in a Lead IQA or quality role.
• Proven experience in IQA for Leadership and Management apprenticeships.
• Strong understanding of Ofsted EIF and apprenticeship standards.

Responsibilities

• Manage quality assurance and compliance systems across apprenticeship programmes.
• Conduct internal quality assurance for Leadership and Management qualifications.
• Line manage quality and compliance staff, providing coaching and support.

Skills

IQA qualification

Assessor qualification

Teaching qualification

Experience in Lead IQA role

Knowledge of Ofsted EIF

Communication skills

Digital systems proficiency

Education

Recognized IQA qualification

Recognized teaching qualification at Level 3

Tools

BUD

BKSB

Cognassist

Job description

Job Introduction

We have an exciting opportunity for a Quality and Compliance Lead at HCRG Care Group! The role is part of The Learning Enterprise team, a government-approved apprenticeship training provider for HCRG Care Group and other organizations.

The Quality and Compliance Lead plays a key operational role in maintaining and improving quality across apprenticeship and vocational delivery. The post holder will lead the development and embedding of quality assurance systems, oversee internal quality assurance across all programme areas, and ensure that apprentices have a consistent, high-quality learning experience from enrolment to End Point Assessment.

The role is a hybrid working position based at our Runcorn head office with opportunities to work from home, promoting a healthy work-life balance. Travel to services may be required when necessary.

Main Responsibilities

1. Manage and embed quality assurance and compliance systems across all apprenticeship programmes to ensure compliance with ESFA funding rules, Ofsted’s Education Inspection Framework (EIF), and awarding organization standards.
2. Conduct internal quality assurance (IQA) for Leadership and Management qualifications, ensuring valid, reliable, and consistent assessment practices.
3. Line manage quality and compliance staff, providing coaching, performance monitoring, and support for high-quality outcomes.

Please see the attached job description for a full list of responsibilities.

The Ideal Candidate

Essential:

• Recognized IQA qualification (e.g., V1, IQA Award or equivalent)
• Assessor qualification: A1, TAQA, CAVA, or D32/D33
• Recognized teaching qualification at Level 3 or above (e.g., AET, PTLLS or higher)
• Minimum of 3 years’ experience in a Lead IQA or quality role in work-based learning or apprenticeship settings
• Proven experience in IQA for Leadership and Management and Business Support apprenticeships
• Line management or team leadership experience
• Strong understanding of Ofsted EIF, apprenticeship standards, and EPA requirements
• Knowledge of safeguarding and prevent agendas in apprenticeships
• Experience developing and delivering CPD and training
• Proficient with digital systems like BUD, BKSB, Cognassist
• Excellent communication, mentoring, and feedback skills
• Willingness to work as DSO or deputy DSO (full training provided)

Desirable:

• Experience in further education, training, or apprenticeships
• Experience with Healthcare apprenticeship programmes
• Experience supporting ALS, neurodiversity, or tailored learning
• Participation in Ofsted inspections or EQA audits
• Safeguarding Level 3 and Prevent Lead training
• Experience as a designated safeguarding lead or deputy
• Mental Health First Aider or Neurodiversity Champion

Package Description

You will be valued as a Quality and Compliance Lead with benefits including:

• Salary between £38,500 - £42,500 plus pension
• Free tea, coffee, and milk at your base
• Private medical insurance from Bupa
• Membership of My Reward Hub for discounts and cashback
• Access to wages as you earn them for emergencies
• Support for mental and physical wellbeing, legal, debt, and career coaching
• Access to eLearning and professional development opportunities
• Participation in an innovative, supportive organizational culture
• Work for an organization committed to high standards and quality ratings

About The Company

We transform health and care services, working across England to support communities and improve outcomes. Established in 2006, we are a leading provider in community health and social care services, guided by our values: we care, we think, we do.

We are committed to equality, diversity, and inclusion, and promote safeguarding and safer working practices. Our recruitment process includes vetting and criminal record checks.

By applying, you agree to our data processing policies, as detailed in our privacy policy on our website.