Quality and Compliance Lead (Apprenticeships

HCRG Care Group; Runcorn; Hybrid; GBP 38,000 - 43,000; Full time

Job summary

An established industry player is seeking a Quality and Compliance Lead to enhance apprenticeship delivery. This hybrid role offers a blend of office and remote work, ensuring a balanced lifestyle while overseeing quality assurance across programs. The ideal candidate will bring a wealth of experience in internal quality assurance and compliance, with a strong focus on delivering high-quality educational experiences. Join a dedicated team committed to excellence in health and care services, where your contributions will shape the future of vocational training and support diverse learners in their journey to success.

Benefits

Group pension

Private medical insurance

Discounts and cashback membership

Access to wages as earned

Support for mental and physical wellbeing

Opportunities for professional development

Free tea, coffee, and milk

Qualifications

• 3+ years in a Lead IQA or quality role in work-based learning.
• Strong understanding of Ofsted EIF and apprenticeship standards.
• Experience developing CPD and training for assessors.

Responsibilities

• Manage quality assurance systems for apprenticeship programs.
• Conduct internal quality assurance for Leadership and Management qualifications.
• Line manage quality and compliance staff to ensure high standards.

Skills

IQA qualification (e.g., V1, IQA Award, or equivalent)

Assessor qualification: A1, TAQA, CAVA, or D32/D33

Teaching qualification at Level 3 or above

Experience in Lead IQA or quality role

Knowledge of Ofsted EIF

Excellent communication skills

Experience in Healthcare apprenticeships

Mental Health First Aider

Education

Recognized IQA qualification

Assessor qualification

Teaching qualification

Job description

Vacancies: Quality and Compliance Lead (Apprenticeships)

Job Introduction

We have an exciting opportunity for a Quality and Compliance Lead at HCRG Care Group! This role is part of The Learning Enterprise team, a government-approved apprenticeship training provider for HCRG Care Group and other organizations.

The Quality and Compliance Lead plays a key operational role in maintaining and improving quality across apprenticeship and vocational delivery. The post holder will lead the development and embedding of quality assurance systems, oversee internal quality assurance across all program areas, and ensure apprentices have a consistent, high-quality learning experience from enrollment to End Point Assessment.

This is a hybrid role based at our Runcorn head office with opportunities to work from home to achieve a good work-life balance.

Travel to services may be required when necessary.

Main Responsibilities

1. Manage and embed quality assurance and compliance systems across all apprenticeship programs to ensure full compliance with ESFA funding rules, Ofsted’s Education Inspection Framework (EIF), and awarding organization standards.
2. Conduct internal quality assurance (IQA) for Leadership and Management qualifications (including Level 3 Team Leader and Level 5 Operational/Departmental Manager), ensuring assessment practices are valid, reliable, and consistent.
3. Line manage quality and compliance staff, providing coaching, performance monitoring, and support to ensure high standards and outcomes for learners.

See the attached job description for a full list of responsibilities.

The Ideal Candidate

• Recognized IQA qualification (e.g., V1, IQA Award, or equivalent)
• Assessor qualification: A1, TAQA, CAVA, or D32/D33
• Recognized teaching qualification at Level 3 or above (e.g., AET, PTLLS, or higher)
• Minimum of 3 years’ experience in a Lead IQA or quality role within work-based learning or apprenticeships
• Experience in IQA for Leadership and Management and Business Support standards (e.g., ILM or CMI L3/L5)
• Line management or team leadership experience
• Strong understanding of Ofsted EIF, apprenticeship standards, and EPA requirements
• Knowledge of safeguarding and prevent agendas in vocational settings
• Experience developing and delivering CPD and training for assessors, coaches, or tutors
• Excellent communication, mentoring, and feedback skills
• Willingness to work as DSO or deputy DSO (training provided)
• Experience in further education, training, or apprenticeships
• Experience in Healthcare apprenticeships
• Experience supporting ALS, neurodiversity, or tailored learning support
• Participation in Ofsted inspections or EQA audits
• Safeguarding Level 3 and Prevent Lead Training
• Experience as a designated safeguarding lead or deputy
• Mental Health First Aider or Neurodiversity Champion

Package Benefits

You will be valued as a Quality and Compliance Lead within HCRG Care Group, with access to rewards and benefits including:

• Salary: £38,500 - £42,500 plus group pension
• Free tea, coffee, and milk at your base
• Private medical insurance from Bupa, with fast access to specialists
• Membership of My Reward Hub for discounts and cashback
• Access to wages as you earn them for emergencies
• Support for mental and physical wellbeing, including coaching and legal advice
• Opportunities for professional development through The Learning Enterprise
• An inclusive, innovative culture committed to high standards and service excellence

About the Company

We transform health and care services across England, supporting millions and delivering high-quality community health, social care, and primary care services. Founded in 2006, we are committed to equality, diversity, and safeguarding.

We encourage applications from diverse backgrounds and are a Disability Confident employer. Safeguarding is a priority, and all hires will undergo vetting and disclosure checks.

By applying, you agree to our privacy policy regarding data handling.