Quality and Compliance Lead (Apprenticeships)

HCRG Care Group; Manchester; Hybrid; GBP 38,000 - 43,000; Full time

Job summary

An established industry player is seeking a Quality and Compliance Lead to ensure high standards in apprenticeship delivery. This hybrid role offers the chance to lead quality assurance initiatives, manage compliance systems, and support a dedicated team. You will play a pivotal role in enhancing the learning experience for apprentices while working in a supportive and inclusive environment. With a commitment to professional development and well-being, this position is ideal for someone passionate about education and quality assurance in the vocational training sector.

Benefits

Private medical insurance

Free tea, coffee, and milk

Access to earnings before payday

Professional development opportunities

Support for mental and physical wellbeing

Discounts and cashback offers

Qualifications

• Minimum 3 years in a Lead IQA or quality role in apprenticeships.
• Strong understanding of Ofsted EIF and apprenticeship standards.

Responsibilities

• Lead on quality assurance and compliance systems for apprenticeship programmes.
• Conduct internal quality assurance for Leadership and Management qualifications.

Skills

Internal Quality Assurance (IQA)

Leadership and Management qualifications

Communication skills

Safeguarding knowledge

Experience in further education

Mental Health First Aid

Education

Recognised IQA qualification

Assessor qualification (A1, TAQA, CAVA)

Teaching qualification at Level 3 or above

Job description

Vacancies: Quality and Compliance Lead (Apprenticeships)

Job Introduction

We have an exciting opportunity for a Quality and Compliance Lead at HCRG Care Group! The role is part of The Learning Enterprise team, which is a government-approved apprenticeship training provider for HCRG Care Group and other organisations.

The Quality and Compliance Lead plays a key operational role in maintaining and improving quality across apprenticeship and vocational delivery. The post holder will lead the development and embedding of quality assurance systems, oversee internal quality assurance across all programme areas, and ensure that apprentices have a consistent, high-quality learning experience from enrolment to End Point Assessment.

This is a hybrid working role based at our Runcorn head office, with opportunities to work from home to achieve a good work-life balance. Travel to services may be required when necessary.

Main Responsibilities

1. Lead on managing and embedding quality assurance and compliance systems and processes across all apprenticeship programmes to ensure full compliance with ESFA funding rules, Ofsted’s Education Inspection Framework (EIF), and awarding organisation standards.
2. Conduct robust internal quality assurance (IQA) for Leadership and Management qualifications, including Level 3 Team Leader and Level 5 Operational/Departmental Manager, ensuring valid, reliable, and consistent assessment practices across delivery teams.
3. Line manage quality and compliance staff, providing coaching, performance monitoring, and support to ensure consistent application of IQA and compliance procedures, as well as high-quality outcomes for all learners.

Please see the attached job description for a full list of responsibilities.

The Ideal Candidate

• Recognised IQA qualification (e.g., V1, IQA Award, or equivalent)
• Assessor qualification: A1, TAQA, CAVA, or D32/D33
• Recognised teaching qualification at Level 3 or above (e.g., AET, PTLLS, or higher)
• Minimum of 3 years’ experience in a Lead IQA or quality role in work-based learning or apprenticeship settings
• Proven experience in conducting IQA for Leadership and Management and Business Support apprenticeship standards (e.g., ILM or CMI L3/L5)
• Line management or team leadership experience
• Strong understanding of Ofsted EIF, apprenticeship standards, and EPA requirements
• Strong understanding of safeguarding and prevent agendas and requirements in apprenticeships and vocational settings
• Experience developing and delivering CPD and training for assessors, coaches, or tutors
• Excellent communication, mentoring, and feedback skills
• Willingness to work as DSO or deputy DSO (full training provided)
• Experience working in further education, training, or apprenticeship environments
• Experience in Healthcare apprenticeship programmes
• Experience supporting ALS, neurodiversity, or tailored learning support planning
• Participation in Ofsted inspections or EQA audits
• Safeguarding Level 3 and Prevent Lead Training
• Experience as a designated safeguarding lead or deputy
• Mental Health First Aider or Neurodiversity Champion

Package Description

You will be valued as a Quality and Compliance Lead within HCRG Care Group, with access to various rewards and benefits including:

• Salary: £38,500 - £42,500 with group pension
• Free tea, coffee, and milk at your base location
• Private medical insurance from Bupa, with fast access to specialists, including mental health support
• Membership of My Reward Hub for discounts and cashback offers
• Access to earnings before payday for emergencies
• Support for mental and physical wellbeing, including online resources and counselling
• Opportunities for professional development through The Learning Enterprise
• An open, inclusive culture encouraging innovation
• Working for an organization committed to high standards, with many services rated 'good' or 'outstanding' by CQC

About the Company

We change lives by transforming health and care.

Established in 2006, we are a leading independent provider of community health and care services in the UK, working with health and care commissioners and communities to improve outcomes and experience. We deliver a range of services including adult and children community health, primary care, urgent care, sexual health, dermatology, MSK services, adult social care, and wellbeing services. We support millions across England and help over half a million people annually, guided by our values: we care, we think, we do.

We are committed to equal opportunities and welcome applications from diverse backgrounds. As a Disability Confident employer, we provide facilities and adjustments to ensure inclusivity.

Please apply promptly as roles may close early if highly popular. Safeguarding and safer recruitment policies are in place, including criminal record checks.

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