Quality and Compliance Lead (Apprenticeships)

NHS; Liverpool; Hybrid; GBP 38,000 - 43,000; Full time

Job summary

An established industry player is seeking a Quality and Compliance Lead to enhance apprenticeship quality across programs. This pivotal role involves developing quality assurance systems and ensuring compliance with educational standards. You will lead a dedicated team, ensuring a high-quality learning experience for apprentices from enrollment to assessment. With hybrid working options and a commitment to professional development, this position offers a rewarding opportunity to make a significant impact in the health and care sector. Join a forward-thinking organization dedicated to transforming lives through exceptional health and care services.

Benefits

Private medical insurance

Group pension

Access to earned wages

Professional development opportunities

Support for mental and physical wellbeing

Free tea, coffee, and milk

Membership of My Reward Hub

Open culture encouraging ideas

Qualifications

• Minimum 3 years experience in a Lead IQA or quality role in work-based learning.
• Knowledge of Ofsted EIF, apprenticeship standards, and EPA requirements.
• Experience developing and delivering CPD and training for assessors.

Responsibilities

• Lead on managing quality assurance and compliance systems across apprenticeship programs.
• Conduct internal quality assurance for Leadership and Management qualifications.
• Line manage quality and compliance staff, providing coaching and support.

Skills

Internal Quality Assurance (IQA)

Leadership and Management

Communication Skills

Digital Systems (BUD, BKSB, Cognassist)

Mentoring Skills

Education

IQA Qualification (e.g., V1, IQA Award)

Assessor Qualification (A1, TAQA, CAVA)

Teaching Qualification (Level 3 or above)

Tools

BUD

BKSB

Cognassist

Job description

Job summary

We have an exciting opportunity for a Quality and Compliance Lead at HCRG Care Group! The role is part of The Learning Enterprise team, which is a government-approved apprenticeship training provider for HCRG Care Group and other organizations.

The Quality and Compliance Lead plays a key operational role in maintaining and improving quality across apprenticeship and vocational delivery. The post holder will lead on developing and embedding quality assurance systems, oversee internal quality assurance across all program areas, and ensure that apprentices have a consistent, high-quality learning experience from enrollment to End Point Assessment.

The role is a hybrid working position based at our Runcorn head office, with opportunities to work from home to achieve a good work-life balance.

Travel to services may be required when necessary.

Main duties of the job

1. Lead on managing and embedding quality assurance and compliance systems across all apprenticeship programs to ensure full compliance with ESFA funding rules, Ofsted's Education Inspection Framework (EIF), and awarding organization standards.
2. Conduct robust internal quality assurance (IQA) for Leadership and Management qualifications, ensuring valid, reliable, and consistent assessment practices across delivery teams.
3. Line manage quality and compliance staff, providing coaching, performance monitoring, and support to ensure consistent application of IQA and compliance procedures, and high-quality outcomes for learners.

Please see the attached job description for a full list of responsibilities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children's community health services, primary care services including urgent care, sexual health, dermatology, and MSK services, as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our core values: we care, we think, we do.

We are committed to equal opportunities and welcome applications from a diverse range of candidates. We are a Disability Confident committed employer, providing facilities and adjustments to be inclusive of everyone.

Roles may close early if filled quickly, so apply promptly. To learn more about HCRG Care Group, visit our website.

Date posted: 01 May 2025

Pay scheme: Other

Salary: £38,500 to £42,500 per year

Contract: Permanent

Working pattern: Full-time

Reference number: HCRGCG/TP/42452/15239

Job locations: HCRG Care Group, Liverpool, Merseyside, L3 8JA

Job description

Job responsibilities

You will feel valued as a Quality and Compliance Lead within HCRG Care Group, with access to exclusive rewards and benefits including:

• Salary of £38,500 - £42,500 with group pension
• Free tea, coffee, and milk at your base location
• Private medical insurance from Bupa, with fast access to specialists without a GP referral, including for musculoskeletal and mental health issues
• Membership of My Reward Hub for discounts, cashback, and vouchers
• Access to earned wages to help with emergencies
• Support for mental and physical wellbeing, legal, debt, and life management, as well as career coaching and counselling
• Opportunities for professional development through The Learning Enterprise
• An open culture encouraging ideas to help deliver our purpose: changing lives through health and care, funded by innovation grants
• Working for an organization with high clinical and quality standards, with most services rated good or outstanding by CQC

The Ideal Candidate

Essential:

• Recognized IQA qualification (e.g., V1, IQA Award, or equivalent)
• Assessor qualification: A1, TAQA, CAVA, or D32/D33
• Recognized teaching qualification at Level 3 or above (e.g., AET, PTLLS)
• Minimum 3 years experience in a Lead IQA or quality role in work-based learning or apprenticeships
• Experience in IQA for Leadership and Management and Business Support apprenticeships (e.g., ILM or CMI L3/L5); team leadership experience
• Knowledge of Ofsted EIF, apprenticeship standards, and EPA requirements
• Understanding of safeguarding and prevent agendas in vocational settings
• Experience developing and delivering CPD and training for assessors, coaches, or tutors
• Confidence using digital systems like BUD, BKSB, Cognassist
• Excellent communication, mentoring, and feedback skills
• Willingness to serve as DSO or deputy DSO (full training provided)

Desirable:

• Experience in further education, training, or apprenticeships
• Experience with healthcare apprenticeships
• Experience supporting ALS, neurodiversity, or tailored learning support; participation in Ofsted inspections or EQA audits
• Safeguarding Level 3 and Prevent Lead Training
• Experience as a designated safeguarding lead or deputy
• Mental Health First Aider or Neurodiversity Champion