Quality Analyst - Training Standards

Capita plc; East Hampshire; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Onsite parking

Catering facilities

Gym onsite

Flexible benefits

Volunteer days

Enhanced family leave

Job summary

Capita Selborne in Portsmouth (HMS Sultan) seeks a Quality Assurance professional to improve training outcomes for Royal Navy personnel. You will gather feedback, assess delivery, and support QA across courses.

You will maintain records, identify trends, and contribute to quality improvement while following health, safety, and environmental guidelines. This fixed-term, full-time role offers onsite facilities.

Qualifications

• Knowledge of the education sector.
• Confidence to hold a conversation with a large number of people.
• Previous experience of working in QA (desirable).

Responsibilities

• Conduct post-course discussions with trainees to gather feedback and assess training delivery.
• Observe lessons and assess instructors to ensure training is delivered in line with JSP 822 DSAT standards and agreed criteria.
• Provide quality assurance and internal validation activities across training courses and modules.
• Maintain accurate assessment records, data, and reporting systems to support training quality monitoring.
• Contribute to quality improvement plans by identifying trends, sharing insights, and recommending improvements.
• Support quality control activities while ensuring health, safety, and environmental procedures are followed at all times.

Skills

Knowledge of the education sector

Confidence to hold conversations with多

Job description

Help get better trained personnel to the front line faster - Play a vital role in improving training outcomes by gathering trainee feedback, assessing instructor performance, and helping to maintain exceptional training standards.

Full-time role, 37.5 hours a week FTC until end March 2027

HMS Sultan, Portsmouth

Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

What you'll be doing

• Conduct post-course discussions with trainees to gather feedback and assess the effectiveness of training delivery.
• Observe lessons and assess instructors to ensure training is delivered in line with JSP 822 DSAT standards and agreed criteria.
• Provide quality assurance and internal validation activities across training courses and modules.
• Maintain accurate assessment records, data, and reporting systems to support training quality monitoring.
• Contribute to quality improvement plans by identifying trends, sharing insights, and recommending improvements.
• Support quality control activities while ensuring health, safety, and environmental procedures are followed at all times.

What we're looking for

Essential Skills/Experience/Qualifications

• Knowledge of the education sector
• Confidence to hold a conversation with a large number of people

Desirable Skills/Experience/Qualifications

• Previous experience of working in QA

About Selborne

Selborne is a bold, 1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher - including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It's a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise. To learn more please visit: Royal Navy education & training Selborne | Careers at Capita

What's in it for you?

• Salary of up to 32,500 pro rata (FTC)
• Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks - all designed to support your wellbeing and personal growth.
• Onsite, secure parking
• Catering facilities, Gym and shops onsite
• Rewarding role making a real difference to those joining and progressing within the Royal Navy

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always Fearless innovation Achieve together Everyone is valued

Equal Opportunities

Capita is committed to an inclusive, barrier-free recruitment process. We're a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at [e-mail] or call 07784 237318.

For more on equal opportunities and available adjustments, visit the Capita Careers website.

For general queries, email [e-mail].