Quality Administrator

Alternative Heat Ltd; Banbridge; On-site; GBP 42,000 - 62,000; Full time

Job summary

Alternative Heat Ltd in Banbridge is seeking a Quality Control Manager to lead our quality systems, maintain documentation, and drive continuous improvement. The role prioritizes accuracy, confidentiality, and regulatory compliance while supporting a culture of high performance.

You will create reports and communications using Microsoft 365, publish a Quality Newsletter, and collaborate across teams with a proactive, tech-savvy approach.

Qualifications

• Motivated and enthusiastic with a keenness to learn quality management.
• Strong Microsoft 365 skills.
• Commitment to continuous improvement.

Responsibilities

• Support and maintain quality systems, documentation and records with accuracy and confidentiality.
• Create engaging reports, presentations and communications using Microsoft 365 and AI-enabled tools.
• Assist with quality improvement projects and departmental initiatives; publish a regular Quality Newsletter.
• Collaborate with colleagues to track actions and performance metrics and foster a culture of compliance.

Skills

Tech-savvy

Creative mindset

Continuous improvement

Tools

Microsoft 365

Job description

Application Deadline: 4 November 2026

Department: Quality

Location: Banbridge, Head Office

Job Title: Quality Control Manager

Hours: Monday-Thursday 8am-5pm and Friday 8am-3pm

Salary: Competitive Depending on Experience

Responsible to: Quality Systems Manager

Team Overview

The Quality department is committed to maintaining the highest standards across all aspects of our products and services. Through rigorous inspection, testing, and continuous improvement processes, the team ensures compliance with industry regulations, client specifications, and internal quality benchmarks. Their focus on excellence supports reliable, safe, and high-performing solutions, reinforcing Alternative Heat’s reputation for delivering outstanding mechanical and electrical systems.

Role Overview

We are looking for a motivated, enthusiastic, and tech-savvy individual who is eager to learn quality from the ground up. This is an excellent opportunity for someone with strong Microsoft 365 skills, a creative mindset, and a passion for continuous improvement.

What You'll be Doing

The role involves supporting and maintaining quality systems, documentation, and records while ensuring accuracy, confidentiality, and compliance. It includes creating engaging reports, presentations, and communications using Microsoft 365 and AI-enabled tools, as well as assisting with quality improvement projects and departmental initiatives. The position also involves compiling and publishing a regular Quality Newsletter to share key updates, achievements, quality metrics, and improvement initiatives across the business. Working collaboratively with colleagues, the role supports quality awareness, tracks actions and performance metrics, and contributes to a culture of compliance, continuous improvement, and customer focus.