Qualified Dispenser

Witley & Milford Medical Partnership; Witley; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

NHS pension

Car parking

Competitive salary

Holiday entitlement

Social events

Job summary

Witley & Milford Medical Partnership is seeking a qualified dispenser to join our busy dispensing team across two sites. The role involves dispensing medicines, monitoring repeat prescriptions, stock control, and liaising with patients and clinicians.

We offer a competitive salary, NHS pension, car parking and a friendly working environment with regular social events. Training and development are encouraged within a supportive practice.

Qualifications

• Qualified dispenser with registration and relevant dispensing training.
• Excellent interpersonal and communication skills for patient interactions.
• Sound IT skills and ability to use practice IT systems.

Responsibilities

• Dispense medicines promptly and accurately in line with prescriptions.
• Provide repeat prescription service within 3 working days of request.
• Maintain stock levels and ensure proper ordering per protocols.
• Answer patient medication queries and advise within competence, escalating to clinician when needed.
• Adhere to NHS regulations, confidentiality, and practice protocols.

Skills

Dispensing

Interpersonal skills

IT skills

Education

Dispensing qualification

Good general education

Math (GCSE/Standard grade)

English (GCSE/Standard grade)

Tools

EPS Proscript

Job description

We are seeking to appoint a fullor part time qualified dispenser to be a key member of our busy dispensingteam. Duties include dispensing ofmedication, monitoring of repeat prescriptions, maintaining stock levels,liaison with patients and key members of our clinical team.

We are a busy growingsemi-rural practice (part dispensing) with Three GP partners based over twosites. We positively encourage staffdevelopment and we are a training and teaching practice.

We offer a competitive salary,holiday entitlement, NHS pension, car parking and a friendly working environmentwith regular social events.

Main duties of the job

To safely dispense drugs in line with prescriptions issued by Clinicians and follow checking procedures.

To provide a repeat prescription service within 3 working days of a request.

To take note of alert messages.

To recognise patients that would benefit from the delivery service and fill out the appropriate forms.

To understand and work with the EPS system using Proscript.

To order drugs and containers in line with practice protocols.

To answer patient medication queries and give advice where necessary or requested within competence, directing these to a clinician when required.

To stay up to date with current developments.

To ensure cleanliness of the Dispensary and equipment

To fully observe all legal requirements relevant to dispensing practices including the NHS regulations and all practice protocols.

About us

We have a great team working with us to provide the best care and service for our patients. We are an innovative practice always looking for technological ways of improving the service we offer and the efficiency of our staff. Our most recent change is the introduction of Golden Tote which has identified ways to improve the accuracy of stock control and a faster turnaround for prescriptions.

Job responsibilities

MAIN PURPOSE OF POST:

To dispense medicines promptly and accurately.

To dispense and monitor repeat medicine requests.

To maintain adequate stocks.

To answer patient queries on their medication within recognised limits

To assist in the ongoing development of the dispensary service

To respect and remain confidential.

MAIN DUTIES AND RESPONSIBILITIES -

• Dispensing

To safely dispense drugs in line with prescriptions issued by Clinicians and follow checking procedures.

To provide a repeat prescription service within 3 working days of a request.

To recognise dispensing and non-dispensing addresses.

To take note of alert messages.

To recognise patients that would benefit from the delivery service and fill out the appropriate forms.

To understand and work with the EPS system using Proscript.

To order drugs and containers in line with practice protocols.

To collect and record prescription charges and ensure completion of exemption claims (make patient aware of pre-payment).

To answer patient medication queries and give advice where necessary or requested within competence, directing these to a clinician when required.

To stay up to date with current developments.

To ensure cleanliness of the Dispensary and equipment

To fully observe all legal requirements relevant to dispensing practices including the NHS regulations and all practice protocols.

To integrate with other members of the Practice team

To be able to prepare Dosette boxes for patients which have been approved by the GP.

To complete mandatory training.

To maintain the Controlled Drugs (CD) book.

To attend practice and dispensing meetings.

• Technology

To have a sound competence in the Practice IT systems

To accurately maintain the dispensing and ordering systems

To work with the practice team to develop and implement new systems

To operate the till.

To operate the card machine.

To use EPS Proscript and access the prescription tracker

PERSON SPECIFICATION:

Essential - Evidence of good interpersonal skills.

Have a dispensing or other relevant training.

Evidence of the ability to organize and prioritise own workload.

Being able to work successfully as part of a team.

Desirable - Previous experience in a medical practice.

Essential - Education/Qualifications

Good general standard of education

Standard grade of Mathematics

Standard grade of English

Qualification in Dispensing

Desirable - Other relevant pharmacy or medicines management qualification

Essential - Experience & Knowledge

Experience of working as a Dispenser

Practical experience of working with others

Experience of working on own initiative

Experience of customer service

Desirable - Experience of working as a Dispenser in General Practice Dispensary

Experience of working in a General Practice environment

Experience of working with computer systems

Essential - Skills and abilities

Sound IT skills

Excellent communication skills, both written and verbal

Ability to communicate effectively with the full range of the general public including those difficult to handle

A focus on quality service and improvement

Essential - Other

Ability to work core hours

Flexibility to provide cover

Flexibility of role

Enthusiasm and positivity for the role

Person Specification

Qualifications

• Good general standard of education
• Standard grade of Mathematics
• Standard grade of English
• Experience of working as a Dispenser
• Qualification in Dispensing
• Experience of working as a Dispenser in General Practice Dispensary
• Experience of working in a General Practice environment
• Experience of working with computer systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.