Dispenser

NHS Jobs; Oakham; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Jobs is seeking a dispensing professional to join our GP practice team. You will dispense acute and repeat prescriptions accurately, process requests by various channels, and update patient medication records under clinician guidance.

The role requires attention to detail, strong communication, and the ability to work well within a team to ensure high standards of patient care and service delivery.

Qualifications

• NVQ Level 2 in Dispensing Services or equivalent.
• Experience in a dispensary, pharmacy, or dispensing GP practice.

Responsibilities

• Dispense acute and repeat prescriptions accurately and efficiently.
• Process prescription requests via electronic means, telephone, email and in person.
• Update patient medication records as directed by clinicians.

Skills

Attention to detail

Communication skills

Team player

Organisational skills

Education

NVQ Level 2 in Dispensing Services

Tools

Clinical computer systems

Job description

Main Duties and Responsibilities

• Dispense acute and repeat prescriptions accurately and efficiently.
• Process prescription requests received electronically, by telephone, email and in person.
• Update patient medication records as directed by clinicians.
• Refer prescribing queries to the appropriate GP for authorisation.
• Undertake dispensing checks in accordance with practice procedures.
• Prepare and issue monitored dosage systems (dosette boxes) where required.
• Assist with organising medication deliveries for housebound patients.
• Hand out prescriptions and collect prescription charges where applicable.
• Generate, sort and endorse prescriptions as required.
• Order medicines and dispensary stock from approved suppliers.
• Receive and check deliveries, reporting any discrepancies.
• Maintain stock levels through effective stock rotation and date checking.
• Ensure medicines are stored safely and appropriately.
• Participate in controlled drug stock checks and disposal of returned medicines.
• Work in accordance with Standard Operating Procedures (SOPs) and contribute to their review and development.
• Maintain accurate electronic records using the practice clinical system.
• Attend training and team meetings as required.
• Provide cover for colleagues during periods of annual leave and sickness where possible.

Essential Criteria

• NVQ Level 2 in Dispensing Services (or equivalent recognised dispensing qualification).
• Previous experience working in a dispensary, pharmacy, or dispensing GP practice.
• Good understanding of dispensing procedures and medicines management.
• Excellent attention to detail and accuracy.
• Good communication and customer service skills.
• Ability to work effectively as part of a team.
• Good organisational skills and ability to prioritise workload.
• Basic IT skills and ability to use clinical computer systems.
• Understanding of patient confidentiality, data protection, and information governance requirements.
• Commitment to providing high standards of patient care and service.