Qualified Dispenser

NHS Jobs; Witley; On-site; GBP 18,000 - 24,000; Full time

Job summary

NHS Jobs is seeking a Dispenser for a General Practice setting to dispense medicines promptly and accurately, support repeat prescription requests, and maintain stock levels. You will handle patient queries within professional boundaries and work with the practice team to develop the service.

The role requires familiarity with EPS Proscript, dispensing procedures, and good communication skills. Normal duties include ensuring compliance with NHS regulations and attending team meetings.

Qualifications

• Evidence of good interpersonal skills and ability to organise workload.
• Education: Dispensing qualification or similar.
• Excellent IT skills and computer literacy.
• Experience working as part of a team and delivering quality service.

Responsibilities

• Dispense medicines accurately in line with prescriptions.
• Provide a repeat prescription service within 3 working days.
• Maintain accurate stock and record-keeping.
• Answer patient queries about medicines and provide advice.
• Adhere to NHS regulations and practice protocols.

Skills

Interpersonal skills

Organisational skills

Computer literacy

Teamwork

Education

Dispensing qualification

Tools

EPS Proscript

Dispensing software

Job description

MAIN PURPOSE OF POST

To dispense medicines promptly and accurately. To dispense and monitor repeat medicine requests. To maintain adequate stocks. To answer patient queries on their medication within recognised limits To assist in the ongoing development of the dispensary service To respect and remain confidential.

MAIN DUTIES AND RESPONSIBILITIES

• Dispensing
• To safely dispense drugs in line with prescriptions issued by Clinicians and follow checking procedures.
• To provide a repeat prescription service within 3 working days of a request.
• To recognise dispensing and non-dispensing addresses.
• To take note of alert messages.
• To recognise patients that would benefit from the delivery service and fill out the appropriate forms.
• To understand and work with the EPS system using Proscript.
• To order drugs and containers in line with practice protocols.
• To collect and record prescription charges and ensure completion of exemption claims (make patient aware of pre-payment).
• To answer patient medication queries and give advice where necessary or requested within competence, directing these to a clinician when required.
• To stay up to date with current developments.
• To ensure cleanliness of the Dispensary and equipment
• To fully observe all legal requirements relevant to dispensing practices including the NHS regulations and all practice protocols.
• To integrate with other members of the Practice team
• To be able to prepare Dosette boxes for patients which have been approved by the GP.
• To complete mandatory training.
• To maintain the Controlled Drugs (CD) book.
• To attend practice and dispensing meetings.

Technology

• To have a sound competence in the Practice IT systems
• To accurately maintain the dispensing and ordering systems
• To work with the practice team to develop and implement new systems
• To record relevant data as required.
• To operate the till.
• To operate the card machine.
• To use EPS Proscript and access the prescription tracker

PERSON SPECIFICATION

• Essential - Evidence of good interpersonal skills. Have a dispensing or other relevant training. Evidence of the ability to organize and prioritise own workload. Computer literate. Being able to work successfully as part of a team.
• Desirable - Previous experience in a medical practice.
• Essential - Education/Qualifications Good general standard of education Standard grade of Mathematics Standard grade of English Qualification in Dispensing
• Desirable - Other relevant pharmacy or medicines management qualification
• Essential - Experience & Knowledge Experience of working as a Dispenser Practical experience of working with others Experience of working on own initiative Experience of customer service
• Desirable - Experience of working as a Dispenser in General Practice Dispensary Experience of working in a General Practice environment Experience of working with computer systems
• Essential - Skills and abilities Sound IT skills Excellent communication skills, both written and verbal Ability to communicate effectively with the full range of the general public including those difficult to handle A focus on quality service and improvement
• Essential - Other Ability to work core hours Flexibility to provide cover Flexibility of role Enthusiasm and positivity for the role